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OUTLOOK-reading attachments from other applications

Posted on 2000-02-17
Medium Priority
Last Modified: 2010-04-08
Although I do not use OUTLOOK myself, I do send a lot of electronic material to folks who do.They tell me they cannot read attachments created in other applications.

When I receive an MS Word attachment I can either double-click on the attachment which opens an MS Word viewer OR I can open it from inside  WordPerfect which automatically converts it. Eudora displays the directory where attachments are stored, predetermined by the user at installation. I have been looking at a copy of outlook and cannot find anything which indicates where incoming attachments are placed. Isn't there ANY way users of this program can view attachments that are NOT created in MS Word? It is an incredible hassle for us to have to convert everything into MS Word, OPEN in MS Word, adjust spacing, etc., SAVE as MSW a second time and THEN attach to an email, when I KNOW there has to be a way for these people to open attachments they receive from other applications!

If anyone knows how to do this, I would greatly appreciate hearing about it!
Question by:ljorde
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Expert Comment

ID: 2532479
Attachment to the emails in Outlook stay as part of the email until the user saves the attachment somewhere on their drives.

The problem seems to lie in the fact that there is no file association with the extention of the document you are sending.  I would have the end users either create the association between the type of document you are sending and MS-Word, Excel etc (if these apps will open the type of app you are sending)  PS  Are you creating these files from a MAC?

Author Comment

ID: 2532591
NO!  No MACS!  

Sigh.  This is so unnecessarily complicated.  The users I am sending to can barely turn on the computer, and don't even know the term "application" or "associate".  Last person I tried to help didn't know what a directory was and only found her own work by clicking on "FILE" and choosing yesterday's work from the "last worked on docs" list!  You see my problem in helping them!  

I thought there was a way they could just open it from inside their MSWORD as I can.  Guess not.  How is this associating done?  Right click on the message?  I don't recall anything in the menus.  


Expert Comment

ID: 2532607
Let me make sure that I have this straight.   YOU create a document in WORDPERFECT......email it to someone (presumably outside your orgainization) and want them to be able to view it but not necessarily edit it correct????

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Expert Comment

ID: 2532620
ASSuming ;-) the the above is correct.....  here is a link that you can download a wordperfect viewer (much like a word viewer) that will enable folks without Corel products to view corel created documents.

It works with MS, Netscape etc.  When it installs it will create an association for you.  when they double click on the attachment then they should be able to see the doc.  ASSuming you can get them to download it and install it.    


Author Comment

ID: 2532673
Yes, we use WordPerfect and send to people all over - BUT they sometimes DO want to edit.  

This seems so strange to me!  I have only ever used Eudora which puts all attachments, in their original form into an "attachments" directory, allowing you to use whatever you want to open it from inside the application if it doesn't recognize what it was created in.  So simple.  I guess all email programs are not created equal!

Thanks!  The viewer idea sounds great.  This is probably WAY beyond most of them, but I will keep it in mind!  Maybe I can download it and send it to them on a disk or something.  Sigh, again.  This is getting out of hand.  

You've been great!  I guess I will have to continue converting for some folks.  

What a pain!


Accepted Solution

abaldwin earned 200 total points
ID: 2532696
Am posting for an answer since this seems to have at least answered it.  Eudora on the other hand may have some built in viewers that are allowing you to see a broad spectrum of file types but it sounds like the intended end users are short on software.


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