Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

Hp Scanjet 3300C: Inclined lines where colours have been changed.

Posted on 2000-02-17
1
265 Views
Last Modified: 2013-12-15
I only have this problem when I use the HP Precision Scan LT program, my scanner works correctly using HP Scanjet Copy.

When I scan colour photographs, some inclined lines appear on the screen. They also appear in the printer's copy. Sometimes they're very near, and sometimes there are big distances between them. Usually this lines have different colours than the original one.

I have downloaded the updated version of the lamp controller:
sj512slp from the HP Web, but I haven't solved the problem.
I have also reinstalled my scan.

I don't know if it's a hardware problem or a software problem. My brother works at HP, he has asked some engineers, but no one knows nothing about it.

I'm sorry very much if this letter it's a little difficult to understand, but I'm from Spain and my english level is not so high.

Thanks.
0
Comment
Question by:miguel_reche
1 Comment
 
LVL 21

Accepted Solution

by:
briancassin earned 200 total points
ID: 2532933
Try changing the resolution you are scanning in at...

Try changing your Pc's resolution to 16 bit color or another color depth setting in your display properties.

If these do not work make sure you do not ahve the scanner plugged into a powerstyrip it should be plugged direct to the wall...

Make sure you are using the cable that came with the scanner, also make sure that you have uninstalled any previous scanners or digital camera's...

other then that the unit would require service we have seen a lot of these postings have not yet seen one resolved yet without service but the above is worth a try

0

Featured Post

Easy, flexible multimedia distribution & control

Coming soon!  Ideal for large-scale A/V applications, ATEN's VM3200 Modular Matrix Switch is an all-in-one solution that simplifies video wall integration. Easily customize display layouts to see what you want, how you want it in 4k.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I recently purchased an HP EliteBook 2540p notebook/laptop. It has two video ports on it – VGA and DisplayPort. HP offers an optional docking station for the 2540p that also has both a VGA port and a DisplayPort. There are numerous online reports do…
It started not too long ago. It was at first annoying. My keystrokes seemed to be randomly generated, not the ones I typed on the keyboard. For some reason this only happened in certain applications (especially browsers such as IE11, Firefox and Chr…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…
Finds all prime numbers in a range requested and places them in a public primes() array. I've demostrated a template size of 30 (2 * 3 * 5) but larger templates can be built such 210  (2 * 3 * 5 * 7) or 2310  (2 * 3 * 5 * 7 * 11). The larger templa…

807 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question