everything works fine up to and including preview scan. when I click on final scan, the window opens up the scanner moves a little bit and stops. the final scan doesn't happen for about 5 minutes(actual time).
When it finally scans it all works fine, this scanner has been working great for the past 16 months. This is a new issue, nothing hardware or software has been added to the computer.
I would appreciate any help J435@aol.com