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2100TN, Paper Orientation, Out Of Memory

Posted on 2000-02-18
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Last Modified: 2013-12-15
Ok heres the deal. HP 2100TN on Mac network, bitmap image at 1440 dpi 9 cm x 10cm in Photoshop 5.5 with the Laser Writer 8 software and the 2100 series PPD selected. Landscape paper orientation. The printer gives me an out of memory error. If i change the paper orientation back to portrait it prints fine. Why? It has printed most of these same images before without giving me problems in landscape mode. I've got to be missing something here but after dinking with it for a few hours im worn out.
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Question by:weed
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Expert Comment

by:briancassin
ID: 2536781


if you are getting a printer error saying the memory is full try the following

The printer memory is full. Press GO to resume printing. If you lose some data, try to free some printer memory by removing any unnecessary fonts, macros, or any data currently in printer memory. If you continue to lose data, you may need to add more printer memory. For a temporary solution, simplify the image or print at a 600-dpi resolution.

above 1200 dpi you are open to using up your memory on the printer
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Author Comment

by:weed
ID: 2536848
I have pressed go and it continues to give me an out of memory error. Nothing prints. There are no extra installed fonts, macros etc in the printers memory. I cant imagine id need more printer memory as i can print just fine a 150MB RGB photoshop file in portrait mode as well as these 1440 dpi bitmap images. Its just the landscape mode that causes issues. I cant simplify the image down to 600 dpi as they are very detailed drawings and theyre supposed to be eventually printed at 1200dpi for a book. These prints are for making corrections.
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Expert Comment

by:briancassin
ID: 2536953
have you tried setting it at 1200 dpi.... bitmap images are huge...especially at the dpi you are talking i cannot imagine the size of them
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by:weed
ID: 2537040
A bitmap image is generally very small...only black & white..no greyscale...The size of these files on my disk is about 700k with LZW compression on. Uncompressed theyre about 5.5 megs. The RGB images ive been printing have been 150Megs. If i keep the images in portrait mode i can print at any rez and any size. 1200dpi, 600dpi whatever. As soon as i got to landscape nothing prints above 300dpi (the printers rez not the images).
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Accepted Solution

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briancassin earned 50 total points
ID: 2537172
I am not too familiar with macs used to dealing with pc's but if you know windows then you could always try uninstalling and reinstalling the software with all of the background programs disabled another idea would be while you are doing shutdown any apps running in the background anti - virus etc..
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LVL 30

Author Comment

by:weed
ID: 2537485
Ill try replacing the Laser Writer 8 driver. Its just one extension and a restart so thats easy enough to try. I usually dont have any background stuff running. There are only 2 nasty virii for macs and in 8 years of net usage ive only had 1 minor one. So no virus software running either. It just strikes me as a weird "bug" that landscape mode would cause such issues.
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LVL 30

Author Comment

by:weed
ID: 2539450
Whadda ya know...I should have figured it was a bum driver sooner but for one reason or another it didnt cross my mind. I just dropped another Laser Writer 8 extension/driver in my extensions folder, restarted, and poof..works like a charm. I guess dropping 40 photoshop TIFFs on a desktop printer at one time is a bad idea..heh
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Expert Comment

by:briancassin
ID: 2544113
yeah I would say so :)    glad you got it fixed sorry I am not experienced in macs when i get the money though i am going to get a mac so I can be more versed overall in computers
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LVL 30

Author Comment

by:weed
ID: 2544162
Heh well i spoke too early..now its intermittent. Sometimes itll print fine, sometimes it wont. If i reorder the items in the print queue itll eventually print them all. Weird printer.
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