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zip cd-r giving me problems

Posted on 2000-02-18
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Last Modified: 2010-04-25
I recently ordered an external zip cd-r drive from Iomega. It said on the website that it is mac compatable.
However it wasn't and there was no software to support it. I was rudely told that I would just have to wait until March until they got mac software.
They told me to go to c-net and download a toast program that would work with it.
I think this is unacceptable but does anyone have any ideas?
I'll probably return it.
Jason

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Question by:JASON71
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Author Comment

by:JASON71
ID: 2537097
Could I buy the Adaptec toast software perhaps?
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weed earned 200 total points
ID: 2537139
A ZIP CD-R?...a Zip drive is a Zip drive and a CD-R is a CD-R...Is it a combination Zip/CD-R drive with both a zip drive and a CD-R in it? In any case yes Toast is buyable and is in fact the only good CD-R software out there for mac which is probably what theyll end up shipping with it in march. Toast is not available from c|net so i dont know why they told you to go there. Just shows their lack of knowledge about macs. Its available from www.adaptec.com and will cost you a little money but youll have to buy it at some point anyway. Its compatible with LOTS of CD-R drives so it will come in handy no matter what you end up buying as a CD-R
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Author Comment

by:JASON71
ID: 2539126
Yeah it is a zipcd-r (made by Iomega http://www.iomega.com/zipcd/index.html).

Iomega tech support are pathetic. They have too much attitude and don't know anything about their own products. The website said it was Mac compatable and I ordered it, when it arrived it said PC only yet it is usb (so they said it would work still with my G3). However, they have no compatable software for it! They said I have to wait till March. Idiots!

Jason
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