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MS Outlook 97 Password Loaast for PST

Posted on 2000-02-19
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Last Modified: 2010-04-08
The PST file was password Protected and The user las forgoten the password. is there a way to fix this I have searched the internet for Info. and found that I have to Buy a software that can crack the password. to resolve this.
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Question by:glennd71
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10 Comments
 
LVL 6

Accepted Solution

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reddarin earned 50 total points
ID: 2538497
This utility updates the tables in the pst file. It has a side effect of removing the password.

http://home.earthlink.net/~reddarin/pst19upg.zip

Be sure you make a copy of the PST file before using the utility.

reddarin
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LVL 15

Expert Comment

by:hewittg
ID: 2539190
Red,
This is interesting.  What effect does it have on the current pst if you do not mind me asking.  (Spent the 45.00 for the password breaker)

Thanks

Glenn
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Author Comment

by:glennd71
ID: 2539584
I have download that file previously and it did not work
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LVL 6

Expert Comment

by:reddarin
ID: 2539948
glennd71 -- Is this the first question you have asked here at EE?

hewittq -- There is a little readme.txt on it. According to the guys that wrote the utility, it is intended to upgrade the tables of the PST. A side effect is that the password is destroyed and the file is unprotected. The last time I looked at the site I got it from (about 2 years ago), there was a pointer to another site which was selling password removal utilities. I think the guys sold their code to that site's owners. But, the version I have is freeware =)

reddarin

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LVL 15

Expert Comment

by:hewittg
ID: 2539955
red,
Thanks, appreciate the info.
Have a good day.

Glenn
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Author Comment

by:glennd71
ID: 2542207
Yes this is the first question i have asked.

I presume the file is beyond repair I have also tried the utlity that comes with MS "Inbox repair" that did not work , I guess the information is lost. The pst file is large due to attachment. I needed to Know if there was another way other than buying a software. I have already ordered for the software. Thanks for your help.

Glenn
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LVL 6

Expert Comment

by:reddarin
ID: 2566126
Well, welcome to Experts Exchange!

Hmmm. The file size should not determine the success/failure of the utility. Is it just a problem with the password? You seem to be indicating that the file is corrupt. Is that correct?

__________

If you don't mind, I'd like to give you some pointers on questions and answers. It may save you some points and some aggravation. It will definitely spare a future expert that answer's your question some ego damage :)

Bear with me and keep in mind that this is a general over view of the question and answer process..

When you post a question, it is not mandatory that you accept any given answer.

If the answer/comment is correct and you implemented it (successfully or unsuccessfully) then points should be awarded. If you ask a question and the answer is outside of your ability to implement, but it is still a correct answer, then points should be awarded.

If the answer is simply wrong, then it should be rejected. If the answer posted by an expert is another expert’s comment in that thread, it should be rejected. If it is the correct answer, then the original expert should be asked to repost as an answer, or you can click the Accept Comment as an Answer button for the original expert’s comment.

If you post a question that has a yes/no answer, be prepared to accept the ‘no’ answer. For example, ‘My hard drive crashed and then caught fire, but I can still boot part way on it. The data recovery company said there is no way to get my files off it but I MUST have them. Is there anyway to save the data?’ would have a simple ‘no’ answer. No matter what, no amount of positive thinking will change the fact that ‘no’ is the answer.

Moving on to grading questions..

When you choose to accept  an answer, you will have to grade it also. This area probably causes more frustration for experts than any other. The expert has posted an answer that solves your problem. The reward is the points and a grade. The grade you assign acts as a multiplier on the points awarded without changing how many points that are deducted from your account. So, if you give an A grade on a question worth 100 points, the expert gets 400 Expert Points. B = 300, C = 200, D = 100.

The important thing to remember when grading questions is that the answer is graded on its merit and the tone with which it was conveyed. In other words, if the answer is correct and conveyed politely, it should be given an A. If the answer was correct, but the expert was a total jerk about it, a D might be more appropriate. If the answer was partially correct you will have to decide how to grade it based on how far off it was. Remember that Experts are notified with the grade you assigned and it shows on their userpage (viewable by clicking the username link). A low grade may ensure that that expert no longer helps you on future questions. I used to keep a sheet of names with posters that gave low grades for unsupported reasons and I did not help them ever again. I always give new users at the site the benefit of the doubt since new users tend to give low grades initially.

The grades that have been assigned can be seen on the poster’s userpage by the experts. A history of low grades may cause fewer experts to help on any given question since they can see that low grades are consistently given.

Grades are not kept with questions. So, a lower grade will not really guide some future viewer of the question since it is almost impossible to see how the question was graded unless the poster or the expert mentions the grade in the thread after the fact. That may change at some point, especially now that the search engine is online at EE, but I doubt it since grading is such a subjective matter.

A pertinent example..

This question =)

It would have been acceptable to reject my proposed answer since you had already tried the utility I pointed you to (if I read your comment correctly). If no one else had a solution, you would post a question in the Community Support area (link is always at the bottom of the page) to have the question deleted and your points refunded. If no answer had been posted then you would be able to delete the question yourself by clicking the Delete Question link that is above the text box you use for adding comments to your question.

Had you not tried the utility, but when you did, it was unsuccessful, again, rejecting the proposed answer would be okay.

If the utility was new to you and you got it and it worked then accepting the answer would be the correct thing to do. The grade should be an A since it met your needs and was conveyed in a polite manner. Giving it less than an A because the utility did not have a fancy interface or allow recovery (rather than just removal) of the password would not be the right thing to do. Chances are the expert did not create the applet and, even if he/she did, the grade is not on the means of the solution, only that the solution worked correctly and seemed/seems to be a complete solution (e.g. it fully addressed the problem – problem being a singular issue being dealt with by the posting of a question).

You should post a question in the Community Support area, http://www.experts-exchange.com/Customer_Service/Experts_Exchange/ so that you can get a refund of the 50 points you spent on this question. I certainly don’t mind forfeiting the points since the answer I provided had already been tried.
 
Wow! Is that an essay or what? I hope you will be a regular member of Experts Exchange, it is quit an exciting site that is one of a kind on the internet!

reddarin
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LVL 44

Expert Comment

by:bruintje
ID: 2778009
and incredibly good to see you back Darin!
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LVL 6

Expert Comment

by:reddarin
ID: 2778778
Hey buddy, how have you been? How is the fashion thing going?

Darin
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LVL 44

Expert Comment

by:bruintje
ID: 2779473
with a bummer :O)

couldn't get along with my business partner and we broke up, just when we're starting to get things really going, repeat-customers, organizing intro's for would-be models and all new things coming our way, importing a label out of Canada through a friend and setting up road-shows....i can laugh now .....

when things fell apart i threw all my energies in my help-desk job and saved a major customer for my then employer...if you can call the help-desk of the Dutch State lottery a major customer, thing is if they should lose the helpdesk the server part (the real millions) would have gone also....

they reorganized the thing and I became involved in company politics, which i hate and took off, after things settled down this january....

got into my current job, and it's just what the doctor ordered, a bit programming, support for the external and internal users, having fun and the lot :O)

it's a fast growing financial services(real-time quotes/news and in-depth research) company....going to merge with a French partner this year and talking to an Italian outfit now to be the biggest independent research firm in Europe......ah well now my boss is doing the dreaming :O)

btw lost your email in a system crash last december, all links to my questions on EE where also gone :O) so had to restart.....

mine is mulbum@worldonline.nl, you can mail me to have this conversation of this thread, because i'm curious how things are shaping up with you....
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