Solved

Backup Exec Version 7.0

Posted on 2000-02-21
2
216 Views
Last Modified: 2013-12-01
I updated adaptec driver "aic78xx.sys" on my server running "windowsNT server (sp5)". Since then I am unable to run "BackupExec" successfully.

Error: "Unable to acquire device or media. operation aborted."
Any ideas?

Thanks in advance
0
Comment
Question by:93MH1351
2 Comments
 
LVL 1

Accepted Solution

by:
ernefors earned 50 total points
ID: 2542763
I had some similar problems with BackupExec on my Dell server a while ago. I called Veritas, Dell and Microsoft and spent hours on phone speking with them without solving the problem, I checked several sites on the Net and downloaded some "updated" drivers for the AIC78xx-series of SCSI controllers with no success in solving the problem.

As a final solution I called Dell again and got connected to a technician that knew how to solve the problem; Dell had "their own" drivers, which I got by e-mail and that solved the problem.

Call the manufacturer of the mainboard you have (assuming that the AIC adapter in on the mainboard) and ask them for a working driver!
0
 
LVL 7

Expert Comment

by:frache
ID: 2542958
-Reinstall BackupExec and choose aspi layer to drive your tape drive.
-Upgrade driver for your tape drive.
-Apply patch(s) for BackupExec ( version 7.3).

-Interresting links :
http://support.veritas.com/
0

Featured Post

Backup Your Microsoft Windows Server®

Backup all your Microsoft Windows Server – on-premises, in remote locations, in private and hybrid clouds. Your entire Windows Server will be backed up in one easy step with patented, block-level disk imaging. We achieve RTOs (recovery time objectives) as low as 15 seconds.

Join & Write a Comment

Stuck in voice control mode on your Amazon Firestick?  Here is how to turn it off!!!
This paper addresses the security of Sennheiser DECT Contact Center and Office (CC&O) headsets. It describes the DECT security chain comprised of “Pairing”, “Per Call Authentication” and “Encryption”, which are all part of the standard DECT protocol.
To efficiently enable the rotation of USB drives for backups, storage pools need to be created. This way no matter which USB drive is installed, the backups will successfully write without any administrative intervention. Multiple USB devices need t…
This tutorial will walk an individual through configuring a drive on a Windows Server 2008 to perform shadow copies in order to quickly recover deleted files and folders. Click on Start and then select Computer to view the available drives on the se…

708 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

15 Experts available now in Live!

Get 1:1 Help Now