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Out of office assistant...

Posted on 2000-02-21
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Last Modified: 2010-04-08
Hello,
With Outlook 97/98 under Exchange 5.5.
When I set the Out of office in the way to forward ingoing mails
to another outlook address (even in another site), it works fine. If I set the Out of office in the way to forward message to a private internet address,
I mean NOT to an Exchange mailbox,  it doesn't work. :-((

Any idea ????

Thanx
WW
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Question by:wwalschaerts
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Accepted Solution

by:
lyon earned 100 total points
ID: 2542768
In the MS Exchange administrator program check the advanced options for the internet mail service. If you have the Disable Out of office responses to the internet enabled you will not be able to forward messages to the internet.
Launch Exchange Admin program and click Connections-Internet Mail Service and then the Internet Mail Tab. Then the advanced options button and you will see the option I am referring to.

Let me know if this helps
Joe
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Expert Comment

by:Neo_mvps
ID: 2543064
You might want to have a look at this MS KB article, it may help:
http://support.microsoft.com/support/kb/articles/q216/3/97.asp

You can also get this article by sending an E-mail with a subject of "Q216397" (without the quotes) to mshelp@microsoft.com.

This link should automate that process for you:
mailto:mshelp@microsoft.com?subject=Q216397
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Expert Comment

by:pyleo
ID: 2544191
If I remember rightly Joe answer is right and I read somewhere that in Exchange 5.5 this option is disabled by default unlike in exchange 5.0
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Expert Comment

by:Neo_mvps
ID: 2544311
You are right on track.  The KB article link will show the Exchange Admin how to reconfigure the Internet Mail Connector on the EX server for OOAs and auto-replies/forwards.  Even has a reminder to stop/start the service after the reconfig. ;)
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Author Comment

by:wwalschaerts
ID: 2545156
It is probably the solution. The Internet connector is on
another site so I have to contact my colleague in England
in the way to test this.

Thanx
WW
0

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