Sorry No scanner Found,scanner not initialized

Trying to use scan pro and the message appears "sorry no scanner found,scanner not initialized" I followed the instructions on the HP web page under troubleshooting and I have the "regedit.exe" file in windows but I don't have "hpie.reg"  Even when this thing works if I shut down my computer I once again loose the scanner! What's up with this thing???
jgiljumAsked:
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MadMaxConnect With a Mentor Commented:
What scanner (6200 or 6300 series scanner) is this and which interface (scsi or usb) are you using?
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jgiljumAuthor Commented:
Hi Mad MAX I've found the problem to be a defective scanner. The scanner is a 6300 and using a usb, do you think it's worth going to a scsi card? Advansys offers a scsi card for this product only, for 59.95 let me know thanks John  
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MadMaxCommented:
John,
I have always preferred scsi to usb. scsi is faster and more reliable. The advansys card you mentioned is most likely a 915 pci card. The Advansys 915 scsi interface card is a stable, reliable little pci card that allows for irq sharing and works in most operating systems. I think the advansys card is a good answer.
 
Good luck,
Steve
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jgiljumAuthor Commented:
Thanks Max I'll do that. John
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