Hi I have a brand new (month old) Okipage 10e LED printer. It was working fine til last night when I got a "Controller Error 40093."
I called tech support and they say it's the drum (?) sounds lame to me! When trying to reset the drum counter a printer busy error comes up consistantly. When I try to get the drum count I get "unknown." When I shut down the printer & bring it back up, it stays at "checking status" for a few minutes then goes to the controller error.
Reboot no good and reset no good. Seems like the printer is not communicating with my pc.
I don't know a lot about printers, but this sounds a little odd to me.
They're sending a new drum, but has anyone had this problem with their okipage 10e??
it's a month old & has had light usage since purchased.