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"Access Violation" when trying to import OE5.0 address book to Outlook2K

Posted on 2000-02-23
Medium Priority
Last Modified: 2010-04-08
Why do I get this feeling that Outlook is going to be the bane of my existence?

I moved from a Win98 machine to a Windows NT 4.0/SP4.  I successfully transferred all my mail and address to the new machine, which uses Office 2000 and Outlook Express/IE 5.0.  I forget exactly how I did it; probably manually.  For reasons related to my other question (on creating a master calendar in Outlook 2000), I've started using Outlook, but I can't import the address book from OE 5.0 to Outlook 2000.  When I try to do it from Outlook using File/Import and Export, I get an Dr. Watson "access violation."  I've looked at the MS KB articles on the subject (Q196215 and Q249670, on importing WAB contact folders), but neither did the trick. I'm using Outlook in Internet Mail Only mode.  Any ideas?  Thanks to all.
Question by:jonathanv_00
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Author Comment

ID: 2552336
Ok, I accomplished something on my own.  Dogged determination, I guess. I exported the OE address book to a comma-separated value file, then imported that into Outlook.  So, I have most of my adress (lost the groups, but oh, well).

Now the problem is that it won't do a conventient auto-complete as OE does.  For example, I have an address called "My personal account" for sending things to myself at home. In OE, I type in "my," and the address completes automatically when I hit enter.  That doesn't happen in Outlook 2000, but I'm sure it has to have an auto-complete feature.  Can't for the life of me figure out where that is, however.  Thanks again.

Accepted Solution

VinceA earned 400 total points
ID: 2552914
Outlook doesn't do auto-complete. It has a feature called auto-resolution. If you enter part of a name or a nickname then tab out of the field (or hit Alt-K [Check Names]), Outlook will attempt to resolve the name against your address book. If it can't it'll red underline it and you can right click on the name to manually resolve it. Outlook will save the resolution for future use.

Author Comment

ID: 2552940
I see. Guess they really mean it when they say that Outlook and Outlook Express are two different programs.  Thanks for the tip!

Expert Comment

ID: 2553817
Yup.... as someone that's been support Outlook since before OE was even around I've been saying that the two are completely different for a long time. The Marketing department at MS seems to be the one that caused Internet Mail & News 2.0 to be renamed Outlook Express. Since then it's been a constant thorn in my (and the others that help support Outlook) side :-)

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