I have set up a mailbox to accept email from various sources and I want a group of people to have access to these incoming messages.
There are several ways of sharing this mailbox (that I'm aware of).
The preferred method would be to have all the mail redirected to a public folder. How can this be accomplished without using Outlook's Inbox assistant (which never works very well!!)??
Another method (keeping in mind that I'd rather accomplish the first method), is to simply share the mailbox (file/open special folder). Using this method caused a few problems such as:
- inability to set real-only rights for all but one client (I can accomplish this within a public folder as in the first method)
- some clients cannot view this mailbox (error: unable to display folder, the inbox could not be found) what is this?
- inability to make a shortcut to this mailbox (file/open special.... is time consuming)
Finally, Exchange server allows a mailbox to be hidden from address book, however, when this option is selected.. one can no longer access this mailbox. What is the use of this 'feature'?? My goal was to hide this aforementioned mailbox from the public address book.
There are several questions here so I'll offer more points accordingly.