PB3400 internal modem problem
Posted on 2000-02-24
PB3400 Modem problem
I have suddenly started having probelms with the internal 33.6 modem on my PB3400.
As far as I know, I have not made any changes to the system, although it would be logical to assume that some change has caused the modem not to operate properly. Normally I use a Supra Express 56k external, but when I am working at a different desk I use the internal one.
When I change the Config. PPP control panel to "Internal" and launch PPP, the software "looks for modem" and dials, but I get a "There was a problem with the modem..." message.
Supra's "Probe modem" application acknowledges that the internal modem is available. Perhaps there is another diagnostic tool available that would provide more information?
I have the PB3400 internal modem profile in the appropriate folder, along with the Modem CCL for the Supra. I also use Fax STF software. I have detected no problems when using either the Supra modem or the STF software. In the past, when the modem has worked properly, I have not had to change any PPP settings other than selecting the internal modem over the Supra.
One thing I have not been able to find out, though, is the proper init. string for the internal modem. With the Supra I use AT&F1M0 (hate that speaker!) which I understand is a fairly generic one. Possibly this is where the problem lies.
Any information you could provide would be appreciated.