Solved

HP Scanner printer interface

Posted on 2000-02-26
6
359 Views
Last Modified: 2013-12-29
Running 98SE, have SCSI HP IIcx scanner. The copy utility with the scanner software allows for making the scanner- printer act as a copier.

I have been using this combo connected parellel, LTP1, to an HP-694 printer.

I replaced the 694 with an HP 882c inkjet and connected it to the USB port.
With no other changes and scanning a legal document the output of the 882c is a solid black space 3 inches long on the paper.

Have looked for any Parallel, USB, SCSI setting in the system but no luck.
Thanks
0
Comment
Question by:mact
  • 3
  • 2
6 Comments
 
LVL 1

Expert Comment

by:Awmytie
ID: 2561153
As a start ... START - SETTINGS - PRINTERS - right click on your 882c icon - click PROPERTIES - click DETAILS tab.  Now, then, where it says "Print to the following port" it probably still says LPT1, right?  Obviously that wont do the job if you're plugged into USB, so perhaps "Add New Port" and "USB" will work -- I'm not totally sure of this since I've never done it, but like I say, it's a start.
0
 
LVL 10

Expert Comment

by:trekie1
ID: 2561324
did you uninstall or delete the old printer....if not do so  ...James
0
 
LVL 10

Accepted Solution

by:
trekie1 earned 75 total points
ID: 2561332
hit wrong button,,, what I mean is the scanner still thinks the old printer is still there if you didnt delete the listing (you said you made no other changes) in fact you may have to reinstall the scanner program to let it know what printer to use...
0
Are end users causing IT problems again?

You’ve taken the time to design and update all your end user’s email signatures, only to find out they’re messing up the HTML, changing the font and ruining the imagery. What can you do to prevent this? Find out how you can save your signatures from end users today.

 

Author Comment

by:mact
ID: 2561727
trekie 1:
Red face here----the problem was a sheet of BLACK 8.5x11 constuction paper under the 8.5x14 legal document---hence the 3" black mark on the printer copy.
This is my first time to use the experts exchange, you can bet I'll check things out more in detail the next time.----75 points is all I have. many Tnx. -----mact
0
 

Author Comment

by:mact
ID: 2561734
Look closer b 4 U ask for help. --Thanks mact
0
 
LVL 10

Expert Comment

by:trekie1
ID: 2561789
mact ; glad to help ,but you fixed the problem ,you didn't have to award the points to anyone
you can get the points back from support page if you want , just tell them it was a mistake and you fixed your own problem
eather way  thanks       James
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

SSL stands for “Secure Sockets Layer” and an SSL certificate is a critical component to keeping your website safe, secured, and compliant. Any ecommerce website must have an SSL certificate to ensure the safe handling of sensitive information like…
How to record audio from input sources to your PC – connected devices, connected preamp to record vinyl discs, streaming media, that play through your audio card: Vista, Windows 7, Windows 8, Windows 8.1 and Windows 10 – both 32 bit & 64.
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…
Windows 10 is mostly good. However the one thing that annoys me is how many clicks you have to do to dial a VPN connection. You have to go to settings from the start menu, (2 clicks), Network and Internet (1 click), Click VPN (another click) then fi…

863 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

26 Experts available now in Live!

Get 1:1 Help Now