Solved

Problem w/ HP scanjet 4200c

Posted on 2000-02-26
1
363 Views
Last Modified: 2013-12-15
I have had the 4200c for less than 2 months now. The lamp now stays on all the time...i have downloaded the lamp control patch and ran it but it did not work. I am also having problems with the 3 buttons on the scanner. When i put a page in to scan and press the scan button, the light turns from green to orange and does nothing. The only way to start a scan is to go into progams and click start a new scan. Please help if u can.
0
Comment
Question by:Brett022600
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 

Accepted Solution

by:
fahlis earned 0 total points
ID: 2570905
brett,

Before you apply any patches,make sure you close all running exe files that autostarts for the scanner.I think it´s
stimon.exe,Hplamp.exe,do a ctrl-alt-del to bring up the active programs menu,I think you can see what to do from there.
I have done this several times without a hassle.Good luck to ya.

/fahlis
0

Featured Post

Enroll in May's Course of the Month

May’s Course of the Month is now available! Experts Exchange’s Premium Members and Team Accounts have access to a complimentary course each month as part of their membership—an extra way to increase training and boost professional development.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
How do you connect multiple eSATA external devices to one port? 5 958
fm200 2 93
economic color laser printer 42 135
Error 79 error HP Laserjet M1536DNF - Windows 10 OS 7 145
To Enable Full Function of the Microsoft Office Keyboard (RT9450) in Vista 64 and Windows 7 These instructions worked for me using IntelliType v 6.1, but later versions of IntelliType might also work.  These suggestions work on Vista 64 bit, but …
I recently purchased an HP EliteBook 2540p notebook/laptop. It has two video ports on it – VGA and DisplayPort. HP offers an optional docking station for the 2540p that also has both a VGA port and a DisplayPort. There are numerous online reports do…
How to Install VMware Tools in Red Hat Enterprise Linux 6.4 (RHEL 6.4) Step-by-Step Tutorial

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question