Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Problem w/ HP scanjet 4200c

Posted on 2000-02-26
1
Medium Priority
?
365 Views
Last Modified: 2013-12-15
I have had the 4200c for less than 2 months now. The lamp now stays on all the time...i have downloaded the lamp control patch and ran it but it did not work. I am also having problems with the 3 buttons on the scanner. When i put a page in to scan and press the scan button, the light turns from green to orange and does nothing. The only way to start a scan is to go into progams and click start a new scan. Please help if u can.
0
Comment
Question by:Brett022600
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 

Accepted Solution

by:
fahlis earned 0 total points
ID: 2570905
brett,

Before you apply any patches,make sure you close all running exe files that autostarts for the scanner.I think it´s
stimon.exe,Hplamp.exe,do a ctrl-alt-del to bring up the active programs menu,I think you can see what to do from there.
I have done this several times without a hassle.Good luck to ya.

/fahlis
0

Featured Post

Take our survey for a chance to win!

As a valued customer of Targus, we’d like to ask you a few questions about us. As thanks, you will be automatically entered for a chance to win a $500 VISA gift card. To enter, just complete the survey by September 15, 2017.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

To Enable Full Function of the Microsoft Office Keyboard (RT9450) in Vista 64 and Windows 7 These instructions worked for me using IntelliType v 6.1, but later versions of IntelliType might also work.  These suggestions work on Vista 64 bit, but …
I recently purchased an HP EliteBook 2540p notebook/laptop. It has two video ports on it – VGA and DisplayPort. HP offers an optional docking station for the 2540p that also has both a VGA port and a DisplayPort. There are numerous online reports do…
Monitoring a network: how to monitor network services and why? Michael Kulchisky, MCSE, MCSA, MCP, VTSP, VSP, CCSP outlines the philosophy behind service monitoring and why a handshake validation is critical in network monitoring. Software utilized …
In this video, Percona Solutions Engineer Barrett Chambers discusses some of the basic syntax differences between MySQL and MongoDB. To learn more check out our webinar on MongoDB administration for MySQL DBA: https://www.percona.com/resources/we…
Suggested Courses

715 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question