I need your help please!!!!!!!!!!!!!!!!!!!!!

My nephew created a jpeg image, created in 3d studio max, sent it to me via e-mail, I would like to be able to make the background transparent or eliminate, for his web page, has a black background, right now this image has a white background that I am unable to change, ie., remove, eliminate or make trasparent.  I have tried everything I can think of.  Can it be done?  with what software?  Right now it seems my only other recourse is to have my nephew redo the image, which he probably won't be able to do, because of the time involved, for who knows how long?
The image is very intricate, so masking or croping is possible but it is a long intricate process, for me anyway!  I am looking for something a little easier, if possible.
Looking forward to hearing any suggestions, help, advise, tips, or ????
Thanks Much, Gayle
P.S.  I will give this as many points as I have  and 40 points is all I have.
So I hope somebody will help me!!!!!!
Thanks, Gayle
bbwgtrAsked:
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weedConnect With a Mentor Commented:
You cant make a JPEG transparent. GIF89a or PNG formats are the ONLY formats that support transparent pixels. PNG is probably the best for a complex image where GIF is more for solid color images. Photoshop will let you export as either format and i believe paintshop pro will as well. You can get Photoshop LE relatively cheaply ($60) and i think Paintshop Pro has a working demo. As far as masking out the transparent parts. If the background is a pure solid color (unlikely after JPEG compression) then you simply need to select it as the transparent part when you export as GIF or in photoshop make it a selection, make the selection into an alpha channel, and export as PNG (selecting the alpha channel as the transparent part). If the background isnt a solid color then youre going to have to meticulously crop out the background piece by piece, make it a solid color, and then follow the steps above.
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bbwgtrAuthor Commented:
Weed, once again you've come to my rescue.  Thanks, Gayle
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