• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 174
  • Last Modified:

"Mail from" problem in R5

We have a strange problem with one of our users. When he sends a mail to another person, the sender address is "Administration Request". We have checked that the settings in his person document is similar to the other users. We have also reinstalled and updated his client several times without improvement. He is using the same version as most other users and they don't have this problem. What causes this problem ?
0
riegsa
Asked:
riegsa
  • 2
  • 2
1 Solution
 
ghassan99Commented:
Check his name in the calendar profile.

-Gus
0
 
riegsaAuthor Commented:
We have checked his settings in the person document. Where do we find the calendar profile?
Can you give us a hint?
0
 
ghassan99Commented:
If you are using R4:
go to Actions-Calendar Tools-Calendar Profile while you are in the mail file.  Check the field 'Mail File Owner'

R5:
While in the mail file, click the 'Tools' action button, then under the 'Mail' tab and under the 'Basics' tab you will find the field 'This mail file belongs to'

-Gus

0
 
riegsaAuthor Commented:
Thank you !
0

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

  • 2
  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now