"Mail from" problem in R5

We have a strange problem with one of our users. When he sends a mail to another person, the sender address is "Administration Request". We have checked that the settings in his person document is similar to the other users. We have also reinstalled and updated his client several times without improvement. He is using the same version as most other users and they don't have this problem. What causes this problem ?
riegsaAsked:
Who is Participating?

Improve company productivity with a Business Account.Sign Up

x
 
ghassan99Connect With a Mentor Commented:
If you are using R4:
go to Actions-Calendar Tools-Calendar Profile while you are in the mail file.  Check the field 'Mail File Owner'

R5:
While in the mail file, click the 'Tools' action button, then under the 'Mail' tab and under the 'Basics' tab you will find the field 'This mail file belongs to'

-Gus

0
 
ghassan99Commented:
Check his name in the calendar profile.

-Gus
0
 
riegsaAuthor Commented:
We have checked his settings in the person document. Where do we find the calendar profile?
Can you give us a hint?
0
 
riegsaAuthor Commented:
Thank you !
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.