Address Book in Word 2000

Posted on 2000-02-29
Last Modified: 2012-05-05
When I click the Word 2000 Address Book icon in Envelopes and Labels an
error message pops up saying: "...must logon to Microsoft Exchange to access
the address book", thus I am unable to access any address books.

I am on a home PC using Windows 98 SE, Outlook Express 5.0, and Internet
Explorer 5.0 ... on an ADSL connection.  The ADSL installation setup uses Microsoft Networking to logon at boot-up, so it appears to be a "local area network" in Outlook Express.  Perhaps Word thinks it needs to access an address book on the network?  In any case I am unable to use Word 2000 Envelopes and Labels with any address book.

How can I access an address book?  Note that the only address book in which I have added entries is in Outlook Express and I understand it is incompatible with Word 2000.
Question by:gtjacket
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LVL 21

Expert Comment

ID: 2572509
You mention you are unable to use Word 2000 with ANY address book.  What other address books do you have?  If you have Outlook 2000, you can import the data into your contacts, and use your Outlook Address Book in word.

Another option is to export the Outlook Express address book to a CSV or TXT file, and this procedure is described at:

Author Comment

ID: 2572856
I only know that I have the Outlook Express address book unless there are any others that come with Win98SE or Word2000?  I would have thought that there was one within Word?  I do not have Outlook, only OE; and I only have Word, not MS Office.  Maybe the problem is that there are not any other address books for Word to access?

Author Comment

ID: 2572880
I forgot to mention that I had already tried exporting the OE address book...did it in two formats, but Word did not find I don't know if MS Exchange is still needed?
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LVL 21

Expert Comment

ID: 2572961
When you exported the Address Book, did you export to Text File (Comma Seperated Values)?  

Outlook Express should tell you that the export is complete.  You would then go to Word, open your mail merge, and in the 'Get Data' section you choose 'Open Data Source' and browse to where you saved the export file to and select it.

Author Comment

ID: 2573044
I did save as .csv file.  I followed your instructions and the was able to merge all entries in the address book with a Word document to print envelopes/labels.  However, I cannot access them individually using the address book icon.... still says I must access MS Exchange.  Did I miss something?  Thanks again.
LVL 21

Expert Comment

ID: 2573301
Word does not maintain an Address Book.  It can, however, access several types of Address Books.  Outlook Expresses WAB (windows address book) is not one of those.

Some of the types of Address Books you can use are Outlook Address Book, Schedule+95 contact list, or Personal Address Book.

From you description, it doesn't appear you have any of these, therefore the Address Book functionality (which Word can use but does not provide) is not available to you within Word.

You can access the contacts individually within the mail merge, and sort, filter, or remove them, and save the data source for future mail merges.

Author Comment

ID: 2573409
Thanks for the additional information starting to understand the issues, but a couple points of clarification: 1)Are "Personal Address Book" and "Project Schedule+95" freeware, shareware, or__?, and 2)why won't Word 2000 say I still need to access MS Exchange if I get one of these address books?
LVL 21

Accepted Solution

traval earned 25 total points
ID: 2574464
You may be able to add the Personal Address Book to your system by adding Windows Messaging, if your Windows 98 CD-ROM includes the "Tools\OldWin95\Message\US" directory. If it does, look at the following article to add it and the personal address book:

I'm not aware of Schedule+ being available for download.  It was the precursor to Outlook, and 7.0 was shipped with Office for Windows 95.  It was also shipped with Exchange server(version 7.0a), and was available for sale as a seperate product (including a version 7.5, you may be able to find cheap? or maybe not.  I've never looked).


Author Comment

ID: 2574725
Thanks for the help!

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