Solved

Computer will not shut down as windows indicates that it is doing???

Posted on 2000-02-29
11
217 Views
Last Modified: 2013-12-28
On a IBM Thinkpad 380z (which is not too old) running windows 98 (factory) when you ask it to restart or to shut down - windows does everything BUT actually turning the hardware off as it is supposed to do. The screen displays "windows is closing down" or whatever - but the hardware stays on. If you request a "restart" it just sits at that screen that says windows is shutting down...
DOES ANYBODY KNOW WHY THIS MACHINE IS DOING THIS? It is new to me so I did erase the drive and let the factory disks set it up same as new.

Thanks,
Chin
0
Comment
Question by:chinman
  • 5
  • 3
  • 2
  • +1
11 Comments
 

Expert Comment

by:Brainwashed
ID: 2571383
Hi chinman!

Have you entered the BIOS setup for your laptop? There are some settings there, which can be adjusted. Especially those involving the settings for APM's, battery functions, and power savings. I do not possess any laptop, but anyhow???

Regards Brainwashed
0
 

Expert Comment

by:Brainwashed
ID: 2571386
Look at the BIOS settings......
0
 

Expert Comment

by:darrspil2
ID: 2572524
there is a fix from Microsoft it should fix any problems you have. its called 4756us8.exe ... that should fix problems. if not let me know.
0
Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 

Author Comment

by:chinman
ID: 2574758
Please do not LOCK a question unless you KNOW the answer. A GUESS should be posted as a comment.
But - Thanks for trying.
0
 

Author Comment

by:chinman
ID: 2574796
ATTENTION: darrspil2
Gone to MS... Can't seem to find such a file. Please advise.

Thanks,
Chin
0
 
LVL 17

Accepted Solution

by:
inthe earned 100 total points
ID: 2574938
hi,
i have seen this problem before on many different types of pc's running win98 so your not alone.
fortunatly there a good site to deal with it:
James A. Eshelman's Windows Shutdown Troubleshooter
http://members.xoom.com/Khephra/a/shtdwnse.htm 
(specific to Win98 SE) or
http://members.xoom.com/Khephra/a/shutdown.htm 
(for general)  
hopefuly they should sort it out,

Regards Barry
0
 

Author Comment

by:chinman
ID: 2575063
THANK YOU VERY MUCH!
THAT DID THE TRICK.

CHIN
0
 

Author Comment

by:chinman
ID: 2581821
Guys.....Especially inthe (who got the points) We have a development. The problem came right back and I can not get it to go away at all again???? So, I guess I'm sort of re-opening this question to you.

Thanks,
Chin
0
 
LVL 17

Expert Comment

by:inthe
ID: 2581950
hi,
sorry to hear that.
did you do anything at all after the fix?,install anything afterwards etc ..?
can you give more details on what happened .
well please try this :

http://support.microsoft.com/support/kb/articles/Q202/6/33.ASP?LNG=ENG&SA=ALLKB&FR=0

i too ahve read of this fix that darrspil2 mentioned but i cant find a link to it ..
do you know where it is darrspil2 ?

0
 
LVL 17

Expert Comment

by:inthe
ID: 2581965
0
 

Author Comment

by:chinman
ID: 2585045
THE PROBLEM HAS BEEN SOLVED!!!
I discovered that it was the PCMCIA modem/ethernet card that was causing the hardware conflict.
But, Thanks everybody for your help.

Chin
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

NTFS file system has been developed by Microsoft that is widely used by Windows NT operating system and its advanced versions. It is the mostly used over FAT file system as it provides superior features like reliability, security, storage, efficienc…
A Bare Metal Image backup allows for the restore of an entire system to a similar or dissimilar hardware. They are highly useful for migrations and disaster recovery. Bare Metal Image backups support Full and Incremental backups. Differential backup…
In this video, we discuss why the need for additional vertical screen space has become more important in recent years, namely, due to the transition in the marketplace of 4x3 computer screens to 16x9 and 16x10 screens (so-called widescreen format). …
Get a first impression of how PRTG looks and learn how it works.   This video is a short introduction to PRTG, as an initial overview or as a quick start for new PRTG users.

713 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question