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A question about USRobotics modems..

Posted on 2000-03-02
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Last Modified: 2013-12-27
I have a USRobotics sportster external 56k modem and When I want to use it a no detecting dialtone message comes why did it do this?
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Question by:mtural
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by:Alisher_N
ID: 2577874
check if your phone line is working (plug a phone to the same cable instead of modem)
be sure you are connecting to LINE plug on the modem, not the PHONE
if you have both these sockets connect a phone to PHONE plug to check if it works
[wall socket]----cable------[LINE socket on Sport.]----[PHONE socket]----cable---[usual phone]
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by:rayt333
ID: 2578243
5 points???

How old is the modem?
What is the model number?
Was it working and suddenly 'NOT" working anymore
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Author Comment

by:mtural
ID: 2579106
it is a years old modem
i can give you it later and it works and suddenly it bot working
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Netscaler Common Configuration How To guides

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Expert Comment

by:rayt333
ID: 2581199
Does it work part of the time or now it doesn't work at all?

If not at all then since it is only a year old then contact USR for warranty replacement, when you call them they will have you run a diagnostic on it before they give you a Return number. They are very good with their products under warranty, usally about a week turn around time.
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vikiing earned 5 total points
ID: 2597329
¿Have you had a lightning storm or something alike? It's a (unfortunately) VERY common failure which apperas after a storm: if a lightning falls (or travels) on the nearby, it can burn input circuits of the modem. Results: modem is died for ever never.
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Author Comment

by:mtural
ID: 2597983
I want to know this thanks
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If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

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