Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

printing envelopes

Posted on 2000-03-02
9
Medium Priority
?
366 Views
Last Modified: 2010-04-25
When printing envelopes in word 98 using epson 740 printer, the return and sender addresses always prints in tiny letters, i am using os 9 and when i was using os 8.6 it never had problems printing, whats the problem?
0
Comment
Question by:nme_1
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
  • 2
  • +1
9 Comments
 
LVL 2

Expert Comment

by:forkbeard
ID: 2579064
Have you downloaded the updater for Office 98 to work w/ OS 9?  

http://www.microsoft.com/macoffice/downloads/OS9.htm

http://www.microsoft.com/macoffice/users/freedl.htm
0
 
LVL 30

Expert Comment

by:weed
ID: 2632356
Fork: go ahead and answer the answer so itll at least get autograded.
0
 
LVL 2

Expert Comment

by:forkbeard
ID: 2632457
So annoying when they leave questions and never come back.

If nme1 is still out there, could you give us some feedback about your problems.

0
Enroll in October's Free Course of the Month

Do you work with and analyze data? Enroll in October's Course of the Month for 7+ hours of SQL training, allowing you to quickly and efficiently store or retrieve data. It's free for Premium Members, Team Accounts, and Qualified Experts!

 

Author Comment

by:nme_1
ID: 2632572
I have already did the os9 upgrade
still the same.When printing envelopes it prints small have to trash the prefs from office to get it back to orginal size

 
0
 
LVL 30

Expert Comment

by:weed
ID: 2632684
Have you reinstalled Office 98?
0
 

Author Comment

by:nme_1
ID: 2634238
Have already tried that also got the new driver from epson and installed it. Still the same.
0
 
LVL 2

Expert Comment

by:forkbeard
ID: 2634403
Just curious which pref are you deleting?  There are a few prefs for Office and it might make a difference in solving the problem.

How often do you have to delete the pref and how long will Word print correctly?  
Do you delete the prefs each time you try to print a document, or each time you open word or just once until you shut down the computer?

Also have you run Norton Disk Doctor or TechTool Pro on you system lately?  Between the two of them they can identify and solve a great number of Mac problems.

I have Office 98 on my system w/ OS 8.6 on one HD and OS 9 on another.  When I get a chance I will test print to envelopes from both OS and see if I have any problems.

forkbeard
0
 

Author Comment

by:nme_1
ID: 2636269
i run disk doctor every other week microsoft office setting prefs is the one that returns everything to normal. Only prints small when printing envelopes when you trash the prefs everything is normal again until you print to envelopes again
0
 
LVL 11

Accepted Solution

by:
MacAnthony earned 150 total points
ID: 2650462
1 of 2 things will cause the problem.
1. In the page setup dialog box, you should have a layout button in the upper right hand corner. Click that and make sure that fit to page is turned off.
2. If that doesn't work, go into word, click on the tools menu, choose preferences, click on the compatability tab. In the options section on the bottom, third option from the bottom is use printer metrics to layout document. Make sure that is turned off.

If those don't work (which one of the two should), you can try pulling the word settings file from the preferences folder:system folder.

--
Anthony Nelson
0

Featured Post

[Webinar] Lessons on Recovering from Petya

Skyport is working hard to help customers recover from recent attacks, like the Petya worm. This work has brought to light some important lessons. New malware attacks like this can take down your entire environment. Learn from others mistakes on how to prevent Petya like worms.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this article we will discuss some EI Capitan Mail app issues and provide some manual process to resolve them.
While there are many new features for iOS 11, these are the five that can improve your digital lifestyle.
Users will learn how to set proper sequence settings, scale images, paste attributes, add transitions, fades, and music. Open up Final Cut Pro 7 and Create a new Project: Set the Sequence Settings. a) Click File > Easy Setup > Format > Apple ProRe…
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …

604 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question