Solved

Explorer/IE Crash

Posted on 2000-03-03
7
197 Views
Last Modified: 2013-12-28
Lately, I've been getting this error after closing an IE window or just working in Explorer. I have no idea what's causing it...any help?

EXPLORER caused an invalid page fault in
module KERNEL32.DLL at 017f:bff7b9f5.

(It also occurs in SHLWAPI.DLL sometimes at the same address)
0
Comment
Question by:mr_black
  • 3
  • 3
7 Comments
 
LVL 63

Expert Comment

by:SysExpert
ID: 2581321
Have you gotten the newest version of IE patches and the win98 updates ?
These may help solve your problem. Available from the Windowsupdate in the start menu.

0
 

Author Comment

by:mr_black
ID: 2581341
I already have all the updates to IE/Windows installed and this is happening. What next? :(
0
 
LVL 15

Accepted Solution

by:
hewittg earned 100 total points
ID: 2581674
Mr Black
This is from Microsoft

Kernel 32 error

http://support.microsoft.com/support/kb/ARTICLES/Q155/1/16.asp

The shlwapi error info that I found  said to clear the cache and history.  I have not had this problem before so take this as a research recommendation.

Hope it helps.

Glenn
0
Manage your data center from practically anywhere

The KN8164V features HD resolution of 1920 x 1200, FIPS 140-2 with level 1 security standards and virtual media transmissions at twice the speed. Built for reliability, the KN series provides local console and remote over IP access, ensuring 24/7 availability to all servers.

 

Author Comment

by:mr_black
ID: 2584038
Thanx :)
If it doesnt work later, can I ask you again?
0
 
LVL 15

Expert Comment

by:hewittg
ID: 2584043
Sure,
I would have recommended that you check it out completely before accepting the answer.  If it does not work, I will get with EE and get your points back if I can.  Keep us posted and all the experts will help you.

Glenn
0
 

Author Comment

by:mr_black
ID: 2584168
It seems to have fixed the problem, so... :) Thanx :)
0
 
LVL 15

Expert Comment

by:hewittg
ID: 2584181
Great,
Makes me feel better.  Good luck in all your adventures.

Glenn
0

Featured Post

Manage your data center from practically anywhere

The KN8164V features HD resolution of 1920 x 1200, FIPS 140-2 with level 1 security standards and virtual media transmissions at twice the speed. Built for reliability, the KN series provides local console and remote over IP access, ensuring 24/7 availability to all servers.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

If you get continual lockouts after changing your Active Directory password, there are several possible reasons.  Two of the most common are using other devices to access your email and stored passwords in the credential manager of windows.
Learn how to PXE Boot both BIOS & UEFI machines with DHCP Policies and Custom Vendor Classes
Windows 10 is mostly good. However the one thing that annoys me is how many clicks you have to do to dial a VPN connection. You have to go to settings from the start menu, (2 clicks), Network and Internet (1 click), Click VPN (another click) then fi…
This is used to tweak the memory usage for your computer, it is used for servers more so than workstations but just be careful editing registry settings as it may cause irreversible results. I hold no responsibility for anything you do to the regist…

807 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question