We help IT Professionals succeed at work.

Explorer/IE Crash

mr_black
mr_black asked
on
233 Views
Last Modified: 2013-12-28
Lately, I've been getting this error after closing an IE window or just working in Explorer. I have no idea what's causing it...any help?

EXPLORER caused an invalid page fault in
module KERNEL32.DLL at 017f:bff7b9f5.

(It also occurs in SHLWAPI.DLL sometimes at the same address)
Comment
Watch Question

CERTIFIED EXPERT
Top Expert 2007

Commented:
Have you gotten the newest version of IE patches and the win98 updates ?
These may help solve your problem. Available from the Windowsupdate in the start menu.

Author

Commented:
I already have all the updates to IE/Windows installed and this is happening. What next? :(
CERTIFIED EXPERT
Commented:
This one is on us!
(Get your first solution completely free - no credit card required)
UNLOCK SOLUTION

Author

Commented:
Thanx :)
If it doesnt work later, can I ask you again?
CERTIFIED EXPERT

Commented:
Sure,
I would have recommended that you check it out completely before accepting the answer.  If it does not work, I will get with EE and get your points back if I can.  Keep us posted and all the experts will help you.

Glenn

Author

Commented:
It seems to have fixed the problem, so... :) Thanx :)
CERTIFIED EXPERT

Commented:
Great,
Makes me feel better.  Good luck in all your adventures.

Glenn
Unlock the solution to this question.
Join our community and discover your potential

Experts Exchange is the only place where you can interact directly with leading experts in the technology field. Become a member today and access the collective knowledge of thousands of technology experts.

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.