Solved

WinNT 3Com Etherlink III PCI Card Trouble

Posted on 2000-03-03
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Last Modified: 2013-12-23
Hi,

I am running an Acer Aspire Pentium 200, with 64 MB of RAM. I have Windows NT Workstation SP6 installed.

After I've seated my card (3Com Etherlink III PCI - 3C590), WinNT wouldn't recognize it and I get the following errors in the Event Viewer:

Event ID: 257
Source: El59x
The description for Event ID ( 257 ) in Source ( El59x ) could not be found. It contains the following insertion string(s): , 15.


Event ID: 5
Source: El59x
The description for Event ID ( 5 ) in Source ( El59x ) could not be found. It contains the following insertion string(s): , 15.

The result is, I can see my card in the Adapter tab of Network Control Panel, but I can't see it's properties.

Please help
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Comment
Question by:sanjalen
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14 Comments
 

Expert Comment

by:Lardbutt
ID: 2581336
I have seen this problem with the 3C90x series of 3COM Nic's. Usually downloading the most recent version of the driver will allow NT to recognize the NIC properly, remove the adapter from the network properties prior to installing the most recent drivers.
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Expert Comment

by:Lardbutt
ID: 2581348
I have seen this problem with the 3C90x series of 3COM Nic's. Usually downloading the most recent version of the driver will allow NT to recognize the NIC properly, remove the adapter from the network properties prior to installing the most recent drivers. You may want to re-apply SP6 again as well.



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Author Comment

by:sanjalen
ID: 2581354
Thanks Lardbutt,

My card is real old - 3C590. The only drivers I can find are for Win 3.x.

Would you happen to know the location for NT drivers?
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Author Comment

by:sanjalen
ID: 2581372
Please see my previous comment.
0
 

Expert Comment

by:Lardbutt
ID: 2581433
you should be able to get version 5.2.2 drivers for the 3c59x series, at

http://support.3com.com/infodeli/tools/nic/3c590.htm

it should include nt drivers
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Author Comment

by:sanjalen
ID: 2581891
I don't think that those are NT drivers.
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Expert Comment

by:Lardbutt
ID: 2581915
yup they do and they include this in the documentation to tell you how to turn off busmastering

A parameter must be added to the driver registry.  Use the following steps:
1. Open the file manager
2. Under your NT base directoy (default is WINNT35), open the SYSTEM32 folder
3. Run REGEDT32
4. Under "HKEY_LOCAL_MACHINE". open the "SYSTEM" folder
5. Open the "CurrentControlSet" folder
6. Open the "Services" folder
7. Open the "El59x1" folder (If you have more than one adapter, you need to
repeat steps 7-15 for each adapter)
8. Open the "Parameters" folder
9. Choose the "Add Value" option in the "Edit" pull down menu
10. Type "Busmaster" for the value
11. Check the data type is "REG_SZ"
12. Click on the "OK" button
13. Type "no" in the string box
14. Click on the "OK" button
15. Check the registry entry in the right screen half to verify the line
"Busmaster:REG_SZ:no" was added
16. Shut down and restart the computer.
To verify that bus master has been disabled:
1. Run the "Event Viewer" in the "Administrative Tools" group
2. Click on the first occurance  "El59x"
3. The event detail should read "BusMaster support has been turned "OFF" for
slot XX.", where slot XX is the PCI or EISA slot number for the adapter.

that link also includes win2k drivers and generic drivers you may want to get courageous and try those???


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Expert Comment

by:Lardbutt
ID: 2581924
the nt drivers extract under the NDIS folder, try turning off busmastering as well.....have you flashed the bios recently?
0
 

Author Comment

by:sanjalen
ID: 2581929
Adjusted points to 400
0
 

Author Comment

by:sanjalen
ID: 2581930
I installed the drivers from 3Com, and now I am getting the following error:

event ID: 7000

The 3Com 3C59x Bus Master Adapter driver service failed to start due to the following error:
A device attached to the system is not functioning.


Please not that my card is (!) 3C590, not 3C90
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Author Comment

by:sanjalen
ID: 2581956
I installed the drivers from 3Com, and now I am getting the following error:

event ID: 7000

The 3Com 3C59x Bus Master Adapter driver service failed to start due to the following error:
A device attached to the system is not functioning.


Please not that my card is (!) 3C590, not 3C90
0
 
LVL 2

Accepted Solution

by:
cooler012598 earned 400 total points
ID: 2582762
You will need the dos setup utility for your NIC from 3com. 1) Make a dos boot disk. 2) Reboot you PC and enter the bios setup. 3) Make sure your bios is not using a PNP dos configuration also make sure that the resources you plan to use for the NIC are not handled by the bios. 4) Exit the bios and load the dos disk and run the dos setup utility for you NIC. 5) Run the diagnostic test on the NIC. 6) Set the resources your NIC will use (irq 10 mem 300 usually is a safe bet) make sure you use the proper adapter type if you are using a combo card (BNC or COAX). 7) Add a new NIC adapter. Select have disk when it prompts for the adapter driver and specify the driver location and then bind the proper protocols (make sure you are using the resources that were configured in dos). 8) Reboot and everything should run clean.
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Author Comment

by:sanjalen
ID: 2593536
Thanks Cooler, even though I didn't follow your suggestions, you opened my eyes so I set IRQs manually in BIOS and it worked.
0
 
LVL 2

Expert Comment

by:cooler012598
ID: 2594369
Glad I could help someone.  No one has hired me for three months.
0

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