Hi, I just bought a ScanJet 5100C. It came with a software CD and a Support manual (no user guide, though!)
Anyway, I installed it as required between my Win98 PC and my HP DeskJet 712C. I can print to the printer no problem.
I installed the Software from the CD and an item appears in the Control panel Devices for device 5190A.
When I boot the PC, 98 tells me that it has detected new hardware and then ask me to insert the Win98 CD (which I don't have since my PC came with Win98 pre-installed). There are CAB files on the \Windows\... directory but the device driver that it wants (hpsjrreg.exe) cannot be found there.
I went to www.hp.com
a.html) & downloaded sj259en.exe and unpacked
sj259upd which claimed to install without incident, although nothing obvious was added to my configuration. Control Panel tells me that the devide 5190a is installed but that there is no driver for it.
But the machine still doesn't want to let me use the scanner.
Now what ? I searched your web site up, down & sideways looking for hpsjrreg.exe but no luck.
How come the driver is not on the CD that came with the scanner nor is it readily available on your website.
Can someone please send what I need to me as an email attachment to email@example.com or tell me where I can download what I need.