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Installing Office 2000

I am running Windows 2000 Professional and am trying to install Office 2000 however if I click on install from Windows Explorer I get the following message "This installation package cannot be installed by the Windows Installer Service. You must install the Windows Service pack that contains a newer version of the Windows Installer sevice".

I have downloaded and installed all of the updates at the microsoft update site however this hasn't helped. I have even tried looking for help in the support area of the microsoft site, however no solutions are given. The error ID which was listed on the microsoft site related to this problem was 1613 (note this is not the question no.). How do I go about installing Office 2000?

Thanx for any help...

opihi

O2K installs without any problems since Beta3 of W2K Prof. If you have your CD-Autostart enabled (in this case recommended) and insert the (original!) Microsoft O2K-CD#1, Windows InstallerServices will be úpdated automatically and your problems should be solved. You also have to be logged on as a user with administrative privileges.

Good Luck

sandman97289

ASKER

opihi, CD-Autostart is on and I do have administrative privileges, however I still keep getting the same errors...

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opihi

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sandman97289

ASKER

opihi, thank you very much for your help. I figured out the problem. I was using backup cds that I had made of Office2K (I have spoiled too many cds in the past), the cd label wasn't correct on this. I tried using my orginal copy and it worked. :-)

Even though I figured out what the problem was I am awarding the points to you for your help and effort, cheers :-)