Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

ScanJet 330C and Windows 2000

Posted on 2000-03-05
6
Medium Priority
?
265 Views
Last Modified: 2013-12-15
How can I work with my HP scanner under Windows 2000? I can´t find drivers for it...!
0
Comment
Question by:smyth
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
6 Comments
 
LVL 3

Expert Comment

by:johlari
ID: 2584921
It is not on the official HP list on their web site.  Therefore, unless someone discovers a way, there is none.

As a side note is won't do much good to ask why in this forum.  There are no HP reps who answer questions here and this is not the place to get a response from HP.

If you'd like to contact them see here for all the info - http://www.hp.com/ghp/assist/general.html.
0
 
LVL 21

Accepted Solution

by:
briancassin earned 0 total points
ID: 2585445
johlari that is not entirely true... anoter person had posted that hp has told them they were working on it possibly when they called and got a supervisor. I would say at this time no there are no drivers are there plans ... possibly depends on the demand for them because it is very costly to make drivers

the best thing you can do it check there webiste

http://www.hp.com/cgi-bin/cposupport/cspt/cds/dlvr.pl?lid=features&fid=bps03528&pid=hpscanjet39525

and write a letter of compliant to the CEO i am sure if she gets enough compliants they will make drivers to make the 3300c Win2k compliant

here is the info. on the corporate headquaters

 HP Corporate and Regional Headquarter Offices

For the HP sales office nearest you, please refer to your local phone directory, or call the HP regional sales office listed below.

Corporate Headquarters
Hewlett-Packard
3000 Hanover Street
Palo Alto, CA 94304-1185
Phone: (650) 857-1501
Fax: (650) 857-5518
Open between 7:00 a.m. and 5:00 p.m. Pacific Standard Time, Monday through Friday.


Regional Headquarter Offices
Latin America
Hewlett-Packard
Waterford Building, 9th Floor
5200 Blue Lagoon Drive
Miami, Florida 33126 USA
Phone: (305) 267-4220
Open between 8:30 a.m. and 5:30 p.m. Pacific Standard Time, Monday through Friday.

Europe, Africa, Middle East
Hewlett-Packard
Route du Nant-d'Avril 150
CH-1217 Meyrin 2
Geneva, Switzerland
Phone: (41/22) 780-8111
Open between 9:00 a.m. and 6:00 p.m. local time, Monday through Friday.


Asia Pacific
Hewlett-Packard
17-21/F Shell Tower
Times Square, 1 Matheson Street
Causeway Bay, Hong Kong
Phone: (852) 599-7777
Open between 8:45 a.m. and 5:45 p.m. local time, Monday through Friday.

 
The CEO is Carly Fiorina

0
 
LVL 3

Expert Comment

by:johlari
ID: 2585942
So, briancassin, are you telling me you have it on some good authority (read from HP and from someone who would know - like a R&D engineer) that there will be drivers for this scanner in Win2K?  

Also, please tell me why your "answer" is more of an answer than mine.  Both merely provide a statement that no driver exists and voice complaint to HP.  

smyth - I apologize for this interlude.  I am not sure you have any more of a solution from either of us.  That's because a solution for you question does NOT exist, and it appears from information on the HP web site that it will NOT exist.
0
VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

 
LVL 21

Expert Comment

by:briancassin
ID: 2586538
because your statement it not entirely true johlari   i have heard they are working on drivers or planning on testing them.
0
 
LVL 3

Expert Comment

by:johlari
ID: 2587293
briancassin - heard from who?  That one guy that posted he got it from a HP manager when he called the corporate office?  That's not a good answer.  They would not necessarily be in a position to know.  HP has ~80,000 employees and there are probably only a handful that would know and they won't be in the corporate office.  They would be in the manufacturing division.

Therefore, you are stating something based off hearsay.  The best we can do in this forum is to provide answers for those questions that have established technical answers or troubleshooting tips for those problems that have no known answers.  What you just provided based off hearsay is incorrect and provides no help or real assistance to anyone.  You're just repeating rumors.
0
 
LVL 21

Expert Comment

by:briancassin
ID: 2588946
johlari

I work at a printer company myself if there is enough complaints to corporate office with threats to return the scanner then they will most liekly make a driver but first they are going to quantify the need once they do that then it goes under development phase.
0

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Well I am not sure whether i deserve anything (credit or points) for this article, since I have not written the source code but discovered the same while browsing the net. I only wish to help EE users save some money and probably help the environmen…
I recently purchased an HP EliteBook 2540p notebook/laptop. It has two video ports on it – VGA and DisplayPort. HP offers an optional docking station for the 2540p that also has both a VGA port and a DisplayPort. There are numerous online reports do…
Video by: ITPro.TV
In this episode Don builds upon the troubleshooting techniques by demonstrating how to properly monitor a vSphere deployment to detect problems before they occur. He begins the show using tools found within the vSphere suite as ends the show demonst…
Visualize your data even better in Access queries. Given a date and a value, this lesson shows how to compare that value with the previous value, calculate the difference, and display a circle if the value is the same, an up triangle if it increased…

636 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question