barbican
asked on
Win 98 startup problems
When I turn the computer on I frequently get one of these things happening: it gets as far as the windows logo and freezes; it does not even get there... After a few seconds it just goes onto standby; it gives me a message in dos that I have insufficient memory - cannot find HIMEM.SYS...... Now I know I have plenty of memory, and have defragged, turned of anything that could be running at startup... done all I can think of but sometimes I have to reset 4 or 5 times until the thing starts up... what is wrong and what can I do about it?
You can check to verify that whether your PC had viruses?Try to check this first before doing anything else.
If no,you can check your memory modules,
perhaps they caused this problem or the motherboad.
Good Luck!
If no,you can check your memory modules,
perhaps they caused this problem or the motherboad.
Good Luck!
ASKER
I have no idea how to check "memory modules", whatever they are!! I am sorry - please I am a lady no longer young, not an tech expert!! And yes it goes without saying I have checked for viruses, have good virus protection regularly updated.
Try the following :
1) If you have anything in Autoexec.bat or Config.sys remove it and try booting.
2) Shut windows down to a DOS mode and run SCANREG /FIX from the prompt.
3) Inside of Windows do Start->Run and enter SFC to check the System Files integrety.
4) Also try reseating all of the cards and memory in your computer.
1) If you have anything in Autoexec.bat or Config.sys remove it and try booting.
2) Shut windows down to a DOS mode and run SCANREG /FIX from the prompt.
3) Inside of Windows do Start->Run and enter SFC to check the System Files integrety.
4) Also try reseating all of the cards and memory in your computer.
ASKER
well I am sure that means something to you.... where would I find autoexec.bat etc.... how do you "check system files integrity"?...and how do you reseat cards and memory - What cards and memory, where are they? you are dealing with a complete nincompoop here and none of this makes any sense at all.
I posted my comment before I saw your previous post.
Before we go to far, what type of computer (Make and Model) is this? Make will be something like Dell, Gateway, Compaq, etc. If this computer was bought a local computer store and has no brand listed, just say it is generic. The model will be something like Optiplex Gxi, Presariao 500, etc. If this computer is generic it may not have a model number. If you know what processor(Pentium, Pentium II, AMD, Cyrix, Celeron, etc) you have that would also be helpful.
Before we go to far, what type of computer (Make and Model) is this? Make will be something like Dell, Gateway, Compaq, etc. If this computer was bought a local computer store and has no brand listed, just say it is generic. The model will be something like Optiplex Gxi, Presariao 500, etc. If this computer is generic it may not have a model number. If you know what processor(Pentium, Pentium II, AMD, Cyrix, Celeron, etc) you have that would also be helpful.
ASKER
It must be generic...I think made in China. Pentium II processor.
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ASKER
will have a go - thanks...
You shouldn't lose any info on your computer by doing this. If there is nothing important you want to save on there anyways, reformat your drive before reinstalling.
-bruno