I'm in a real bind. We are currently upgrading various components on our server. We just stepped up from NT 3.51 to 4 and I am trying to get Exchange up from version 4.0 to 5.5 with a major problem.
Years ago, we installed Key Management, but never used it. It has sat dormant for ages. This weekend, when I tried to upgrade to the newer version of Exchange, it prompted me for a password or a disk containing the Key Management info. The problem is that disk is long gone and the password for that account hasn't been used in at least 3 years plus it wasn't recorded anywhere.
What I need to figure out is how I can remove Key Management from version 4.0 in order to perform the upgrade. I've searched all over Exchange Administrator and haven't come across it anywhere, nor does it appear in the add/remove options for the app.
How can I upgrade without removing the old version of Exchange, so that the settings and databases are not lost? Can Key Management be removed somehow and I'm overlooking where that option might be? HELP!!!!!!