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Key Management Question

Posted on 2000-03-06
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Last Modified: 2010-04-08
Hey all,

I'm in a real bind.  We are currently upgrading various components on our server.  We just stepped up from NT 3.51 to 4 and I am trying to get Exchange up from version 4.0 to 5.5 with a major problem.  

Years ago, we installed Key Management, but never used it.  It has sat dormant for ages.  This weekend, when I tried to upgrade to the newer version of Exchange, it prompted me for a password or a disk containing the Key Management info.  The problem is that disk is long gone and the password for that account hasn't been used in at least 3 years plus it wasn't recorded anywhere.  

What I need to figure out is how I can remove Key Management from version 4.0 in order to perform the upgrade.  I've searched all over Exchange Administrator and haven't come across it anywhere, nor does it appear in the add/remove options for the app.  

How can I upgrade without removing the old version of Exchange, so that the settings and databases are not lost?  Can Key Management be removed somehow and I'm overlooking where that option might be?  HELP!!!!!!

Bob
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Question by:RBourgeois
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david_levine earned 600 total points
ID: 2589912
Not sure, but you can try the following...

http://support.microsoft.com/support/kb/articles/Q154/5/31.asp?LNG=ENG&SA=TECH&FR=1

The article is about moving Key Management to a different server, but that includes removing it from the current server. It says to stop the service and run the Key Management server Setup program and select the REMOVE ALL option.

Does that sound like it will be possible or is that missing disk the one you need to run to REMOVE ALL?

What happens if the KM service is stopped? Does it still prompt during the Exchange upgrade?

David
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by:RBourgeois
ID: 2591437
I'll take a look at the article.  The KM is stopped at the moment, no problem.  I'm not sure what is on the disk that is missing...it's been ages since it was seen.  I'm not sure which setup you mean, but it must mention it in the article.  The regular Exchange Setup doesn't even mention the KM.  I'll let you know what happens...thanks.
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Author Comment

by:RBourgeois
ID: 2597459
Your advice didn't solve the problem, but it pushed me in the right direction.  On the Server disk, under the appropriate platform in the utilities folder, there is a folder called Exchkm that holds the installation of the Key Management add-in.  Running the installation, it offers a remove all option.  I haven't tested that it is fully gone yet, but I am most certain that this is the case.  Thanks...
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