Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Key Management Question

Posted on 2000-03-06
3
Medium Priority
?
186 Views
Last Modified: 2010-04-08
Hey all,

I'm in a real bind.  We are currently upgrading various components on our server.  We just stepped up from NT 3.51 to 4 and I am trying to get Exchange up from version 4.0 to 5.5 with a major problem.  

Years ago, we installed Key Management, but never used it.  It has sat dormant for ages.  This weekend, when I tried to upgrade to the newer version of Exchange, it prompted me for a password or a disk containing the Key Management info.  The problem is that disk is long gone and the password for that account hasn't been used in at least 3 years plus it wasn't recorded anywhere.  

What I need to figure out is how I can remove Key Management from version 4.0 in order to perform the upgrade.  I've searched all over Exchange Administrator and haven't come across it anywhere, nor does it appear in the add/remove options for the app.  

How can I upgrade without removing the old version of Exchange, so that the settings and databases are not lost?  Can Key Management be removed somehow and I'm overlooking where that option might be?  HELP!!!!!!

Bob
0
Comment
Question by:RBourgeois
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 9

Accepted Solution

by:
david_levine earned 600 total points
ID: 2589912
Not sure, but you can try the following...

http://support.microsoft.com/support/kb/articles/Q154/5/31.asp?LNG=ENG&SA=TECH&FR=1

The article is about moving Key Management to a different server, but that includes removing it from the current server. It says to stop the service and run the Key Management server Setup program and select the REMOVE ALL option.

Does that sound like it will be possible or is that missing disk the one you need to run to REMOVE ALL?

What happens if the KM service is stopped? Does it still prompt during the Exchange upgrade?

David
0
 

Author Comment

by:RBourgeois
ID: 2591437
I'll take a look at the article.  The KM is stopped at the moment, no problem.  I'm not sure what is on the disk that is missing...it's been ages since it was seen.  I'm not sure which setup you mean, but it must mention it in the article.  The regular Exchange Setup doesn't even mention the KM.  I'll let you know what happens...thanks.
0
 

Author Comment

by:RBourgeois
ID: 2597459
Your advice didn't solve the problem, but it pushed me in the right direction.  On the Server disk, under the appropriate platform in the utilities folder, there is a folder called Exchkm that holds the installation of the Key Management add-in.  Running the installation, it offers a remove all option.  I haven't tested that it is fully gone yet, but I am most certain that this is the case.  Thanks...
0

Featured Post

Efficient way to get backups off site to Azure

This user guide provides instructions on how to deploy and configure both a StoneFly Scale Out NAS Enterprise Cloud Drive virtual machine and Veeam Cloud Connect in the Microsoft Azure Cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Changing a few Outlook Options can help keep you organized!
If you troubleshoot Outlook for clients, you may want to know a bit more about the OST file before doing your next job. IMAP can cause a lot of drama if removed in the accounts without backing up.
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

722 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question