Solved

no scanning disk found

Posted on 2000-03-06
1
211 Views
Last Modified: 2013-12-15
just purchased hp scanner 3300c and when i try to make changes to pic such as, cards, calenders or disguises, a screen appears and says, "no hp scanning disk found for drive e". returned first scanner thinking disk was misplaced but no disk in this one either. is that an extra? or am i missing a disk? thanks for any help.
0
Comment
Question by:shawn030600
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 
LVL 21

Accepted Solution

by:
briancassin earned 0 total points
ID: 2594729
Try these solutions

1. Uninstall the scanner and all of it's software then (if you have norton anti virus go into it and disable the auto protect mode) then reboot once you are back in windows hit ctrl,alt,delete and end task everything except for explorer and systray then reinstall the scannerand all of the software for it again.  

if that did not work try this

ISSUE: Adobe (R) cannot find the templates, although the path is correct.

SOLUTION: Follow these steps to resolve the issue:

Re-start the process by clicking tab 1 Layout. Choose a layout then click tab 2 Style and click Choose Style.
When asked to insert the HP_Scanning, insert the CD but do not click OK.
Click Find File and change the drive to D:\ (where D is the letter of the CD-ROM drive.)
Double-click Pdart.
Double-click Template.
Double-click Format Using Card, Calendar, etc.
Adobe will find the templates. This should only have to be completed once.


if that is not it either insert the cd that came with your scanner you may have done a minimum install and it requires the cd to run parts of the program.
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

To Enable Full Function of the Microsoft Office Keyboard (RT9450) in Vista 64 and Windows 7 These instructions worked for me using IntelliType v 6.1, but later versions of IntelliType might also work.  These suggestions work on Vista 64 bit, but …
Well I am not sure whether i deserve anything (credit or points) for this article, since I have not written the source code but discovered the same while browsing the net. I only wish to help EE users save some money and probably help the environmen…
Michael from AdRem Software explains how to view the most utilized and worst performing nodes in your network, by accessing the Top Charts view in NetCrunch network monitor (https://www.adremsoft.com/). Top Charts is a view in which you can set seve…
Add bar graphs to Access queries using Unicode block characters. Graphs appear on every record in the color you want. Give life to numbers. Hopes this gives you ideas on visualizing your data in new ways ~ Create a calculated field in a query: …

615 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question