2nd parallel port locks up Gateway
Posted on 2000-03-06
I need a 2nd parallel port on a Gateway 433 but when I try to install an Intek21 Model TK9902 PCI parallel port card the system recognizes the new device, finds the driver, displays "loading software for new device, and locks up.
When I reboot the system comes up in Safe Mode. Looking in Control Panel-System-Device Manager finds no yellow exclamation points but under Ports is a icon without a description that I assume is a partial install of the card.
I have to remove the card to get the machine to boot properly.
The card has no jumpers and the box says "IRQ sharing support eliminates IRQ conflict".
The machine has a sound card, unused, on the motherboard.
Intek tech support doesn't answer the phone. Any help would be appreciated.