Solved

Page fault in module OUTLLIB.DLL

Posted on 2000-03-06
8
320 Views
Last Modified: 2013-12-28
When I launch MS Outlook, I get a page fault in module OUTLLIB.DLL
0
Comment
Question by:lasterjp
  • 4
  • 3
8 Comments
 
LVL 12

Expert Comment

by:pjknibbs
ID: 2590615
Microsoft Knowledge Base articles Q170600 (Outlook 97), Q182001 (Outlook 98) and Q196633 (Outlook 2000) deal with this problem. You can find the online version of the Knowledge Base at http://support.microsoft.com/support .
0
 

Expert Comment

by:yedwy
ID: 2592904
I think you should try scaning disk with the scandisk first and if it doesn t help it is the best to either reinstall outlook or maybee even better to copy this file from some other computer as it should be the same as yours.
Oh,yes and if this is the big Outlook and not Outlook Express you can uninstall it from the Office setup without reinstalling hole Office.
0
 
LVL 12

Expert Comment

by:pjknibbs
ID: 2595031
yedwy: Quick note on protocol: you do *not* answer a question unless you're certain it's the only possible answer--it locks the question so other people can't post to it. Always use comments, since it's possible for the questioner to accept a comment as an answer.
0
 

Author Comment

by:lasterjp
ID: 2608622
Tried scanning disk and uninstall / re-install.  No change
0
Do email signature updates give you a headache?

Are you constantly making changes to email signatures? Are the images not formatting how you want them to? Want high-quality HTML signatures on all devices, including on mobiles and Macs? Then, let Exclaimer solve all your email signature problems today.

 
LVL 12

Expert Comment

by:pjknibbs
ID: 2611254
Did you take a look at those Knowledge Base articles I mentioned? I think they'll tell you your copies of MSVCRT.DLL and MSVCRT40.DLL have been overwritten with versions Outlook doesn't like.
0
 

Author Comment

by:lasterjp
ID: 2626433
The KNowledge Base articles instructed me to replace file "extend.dat" but I couldn't find such a file
0
 
LVL 12

Accepted Solution

by:
pjknibbs earned 50 total points
ID: 2626881
If Outlook doesn't start it probably never creates this file. When we had the page fault problem on our machines at work, it was due to another application having overwritten the versions of MSVCRT.DLL and MSVCRT40.DLL which Outlook prefers. You can find these files in the Windows SYSTEM folder. Try replacing these with a different version (backing up the old ones first!) and see if that does anything for you.
0
 

Author Comment

by:lasterjp
ID: 2630867
MSVCRT40.DLL was the culprit.  I had to replace the file from MS-DOS since it was always in use from within Windows.  I'm surprised that this problem wasn't fixed when I had previously re-loaded Windows.
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

This is an article about Leadership and accepting and adapting to new challenges. It focuses mostly on upgrading to Windows 10.
Today, still in the boom of Apple, PC's and products, nearly 50% of the computer users use Windows as graphical operating systems. If you are among those users who love windows, but are grappling to keep the system's hard drive optimized, then you s…
This Micro Tutorial will give you a basic overview of Windows DVD Burner through its features and interface. This will be demonstrated using Windows 7 operating system.
This is used to tweak the memory usage for your computer, it is used for servers more so than workstations but just be careful editing registry settings as it may cause irreversible results. I hold no responsibility for anything you do to the regist…

912 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

18 Experts available now in Live!

Get 1:1 Help Now