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jialiang

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Motorola sm56k modem disconnects

My internal motorola sm56k modem disconnects everytime. How to prevent it from disconnecting? I tried ping to stay alive. But its not working!ca anyone help me to solve this problem?
It is a software modem and please reply to me.
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jialiang

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Disconnects can be caused by noisy lines, damaged components on or in the modem or with some services such as call waiting. It can also be caused by an incompatibility between the modem calling out and the one receiving.

Sometimes updating the firmware helps. It's also weird, but I've seen cheap modems that connect much more reliably than expensive ones.

Check with your ISP and find out what modems they're using and if there's any known "issues" with your Motorola.
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KS_Robert

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