Solved

HP690 draw lines all over

Posted on 2000-03-07
4
208 Views
Last Modified: 2013-12-15
i have HP690C and every time i am printing it draws lines all over, sometimes only undelining and sometimes nothing. tried cleaning cartridges and all according to manual but nothing helps. what could be it?
0
Comment
Question by:gisar
4 Comments
 
LVL 2

Expert Comment

by:billko
ID: 2594624
Try cleaning the bracket which holds the cartridges.  Sometimes enough paper dust builds up there to actually drag across the page, smearing the ink and producing lines.  The part of the bracket to concentrate on is the bottom, in particualr, the bottom corners.

Bill
0
 
LVL 1

Expert Comment

by:andrewbrazier
ID: 2615766
billko's right, the carrier the cartridges sit in picks up all sorts of fluff and dirt and it all gets covered in ink and ends up making streaks across the page. Take a look at this URL for all sorts of printer maintenance tips:

http://www.hp.com/cposupport/printers/support_doc/dj600_maint.html

0
 
LVL 15

Expert Comment

by:jrhelgeson
ID: 2617379
Andrew and billko are correct.  I would be willing to bet that dust and lint are the culprit.

I usually use a Q-Tip with some rubbing alcohol to clean off the bottom of the sled.

Please keep us apprised of this situation so we know if the advice given has solved your problem.

Thank You,

Joel R. Helgeson
0
 
LVL 1

Accepted Solution

by:
pieterw earned 100 total points
ID: 2690259
Yep, there right. Ive cleaned dozens of these things.
1. Clean the cartridges
2. Turn the printer on, open the printer, when the cartridge (holder) is centered, pull the power plug. (now you can freely move the holder)
Take a normal piece of paper and fold it a view times. Clean the holder by moving the paper hard undeneith the holder.
This wil fix it 99% sure.

0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This seems to be a very common error related to the Samsung printer driver. First, this is the error we're talking about: Log: System Type: Error Event: 7000 Agent Time: 3:37:24 am 22-Apr-09 Event Time: 6:07:24 pm 21-Apr-09 UTC Source: Se…
When you try to share a printer , you may receive one of the following error messages. Error message when you use the Add Printer Wizard to share a printer: Windows could not share your printer. Operation could not be completed (Error 0x000006…
A short film showing how OnPage and Connectwise integration works.
Delivering innovative fully-managed cloud services for mission-critical applications requires expertise in multiple areas plus vision and commitment. Meet a few of the people behind the quality services of Concerto.

932 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now