Link to home
Start Free TrialLog in
Avatar of margoski
margoski

asked on

Duplicate Contacts in Outlook

When I enter a new contact that is a duplicate into Outlook it does not prompt with "update?".  Also, I have 2 email address books because I use Outlook express for email and Outlook for my Handheld synchronization.  If I import Outlook Express Contacts, it makes duplicates.  Please help
ASKER CERTIFIED SOLUTION
Avatar of mlaubens
mlaubens

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of H_A_P_P_Y
H_A_P_P_Y

I just got a Palm Xv and use Outlook 2000 for email, contacts, etc.  I had to come up with some say to synch without overwhelming the Palm with emails.  What has worked is to create a new folder (Inbox-Old) and transfer any new email into that folder before synch.  Since the Palm and many other hand helds only synch on the Inbox, if that inbox is empty you have no synch problem.  You might try it and then you could eliminate Outlook Express.  

Without more information on how you are creating the duplicates--for example, while you are editing an existing record or from copying an email address from your inbox, etc.--I cannot add much to how you prevent it in the future.