6200c froze, now no scanner apps run - Help!
Posted on 2000-03-07
My 6200c on a Dell500P3 Win98 (not SE)was working fine. While scanning, it froze and I had to reboot. Then, several apps including Prec.ScanjetPro, copier, Caere OCR, office toolbar, would not work.
I tried to uninstall but Uninstall, either directly running the .exe or through Add/Remove Progs won't work. It just seems to start then...nothing. Ctrl/Alt/Del shows the task running but it doesn't respond and I often have to reboot.
The diagnostics seem to show everything is as it should be, but this is a big problem. Any ideas would be appreciated.
Thanks in advance for any help.