HP 3200-pc cannot find scanner
Posted on 2000-03-08
after nine months of flawless use, my 3200C won't scan. my pc "cannot find scanner." HP helpline was no help. They told me to go to my bios and switch to EPP port, which I did. No difference. I have also been told a new program may be interfering with the scanner, but I have installed no new programs for a month. I have also tried the unplugging thing as described on the hp scanner help page, no luck. Here's all my info-Compaq presario 4508 running windows 95, running a parallel port to my 3200C. My printer is an hp 694C,so I don't think there are any interference problems with that. Help! P.S. please answer in layman's terms, I'm no Bill Gates.