Notorious
asked on
.xls File
Upon sending .xls Files through the internet using Outlook98. They are received at the other end as .xls files but cannot be opened.The recipient gets the message that an associated program cannot be found to open the file. Why would this occur? The recipient is also using Outlook.
Many Thanks
Many Thanks
pyleo
If they go into Excel and go to tools>options>general tab and take a tick out of ignore other applications. This will fix it
Sounds obvious, but does the recipient have Excel?
They could go ahead and save the XLS attachment to disk, launch Excel and open it that way too. They could also try to double-click on the XLS file once it's saved to disk and that too should launch Excel.
David
They could go ahead and save the XLS attachment to disk, launch Excel and open it that way too. They could also try to double-click on the XLS file once it's saved to disk and that too should launch Excel.
David
ASKER
Sometimes it is received as a .exe file
An .exe file is an executable program. Are you the recipient or the sender?
ASKER
I am the sender. I get told by the recipient that it is received as an .exe file.
what application are they receving your email in?
ASKER
They are receiving it in Outlook 97 & 98. I am however using Mail Essentials by GFI at my company to provide Content checking, Virus scanning of inbound and Outbound mail etc. Have spoken to GFI and they say that they are sure that it isn't their product causing the problem.
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ASKER
Thank You