Solved

HP 4100C Scanner stopped working- smelled smoke!!

Posted on 2000-03-09
3
273 Views
Last Modified: 2013-12-15
After using my scanner I unplugged the power cord when the light was still on. I then smelled smoke!
Now my computer cannot find the scanner!
Question: Before scanning there always is a message "The lamp is warming up" for about 30 seconds before the scanning begins.
Is there a similar time after scanning when the lamp has to cool down?
Have I destroyed the lamp by unplugging the power cord to soon after a scan??
How do I fix this!

My spec's: Dell Dimension XPS R400, Win98.

Regards/BertilW
0
Comment
Question by:bertilw
  • 2
3 Comments
 

Author Comment

by:bertilw
ID: 2602350
Edited text of question.
0
 
LVL 21

Accepted Solution

by:
briancassin earned 0 total points
ID: 2602544
Is the light comming on anymore ?

There should be a self test to the scanner such as holding down a button on it while you power it on ...
if the light does not come on then it will need to be serviced you probably through a surge to it... the light should remain on under normal cicumstances for 15 minutes after the last scan
0
 

Author Comment

by:bertilw
ID: 2602917
Hi
The scanner is dead. The 4100C doesn't have a power on button - it starts scanning automatically when I push the scan-button on the front of the scanner or I start the software HP PrecisionScan LT.
I'm afraid Your theory about a surge is correct....
I can't find anything in the manual or help-file warning me about "not" to disconnect the power cord after using the scanner!
0

Featured Post

Connect further...control easier

With the ATEN CE624, you can now enjoy a high-quality visual experience powered by HDBaseT technology and the convenience of a single Cat6 cable to transmit uncompressed video with zero latency and multi-streaming for dual-view applications where remote access is required.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

If you are having problems installing printer drivers, or if documents repeatedly get stuck in the print queue even after re-installing the printer drivers, then follow these steps to solve the problems. Please note that the steps are shown both for…
It started not too long ago. It was at first annoying. My keystrokes seemed to be randomly generated, not the ones I typed on the keyboard. For some reason this only happened in certain applications (especially browsers such as IE11, Firefox and Chr…
With Secure Portal Encryption, the recipient is sent a link to their email address directing them to the email laundry delivery page. From there, the recipient will be required to enter a user name and password to enter the page. Once the recipient …

679 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question