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HP 4100C Scanner stopped working- smelled smoke!!

Posted on 2000-03-09
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Last Modified: 2013-12-15
After using my scanner I unplugged the power cord when the light was still on. I then smelled smoke!
Now my computer cannot find the scanner!
Question: Before scanning there always is a message "The lamp is warming up" for about 30 seconds before the scanning begins.
Is there a similar time after scanning when the lamp has to cool down?
Have I destroyed the lamp by unplugging the power cord to soon after a scan??
How do I fix this!

My spec's: Dell Dimension XPS R400, Win98.

Regards/BertilW
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Question by:bertilw
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by:bertilw
ID: 2602350
Edited text of question.
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briancassin earned 0 total points
ID: 2602544
Is the light comming on anymore ?

There should be a self test to the scanner such as holding down a button on it while you power it on ...
if the light does not come on then it will need to be serviced you probably through a surge to it... the light should remain on under normal cicumstances for 15 minutes after the last scan
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by:bertilw
ID: 2602917
Hi
The scanner is dead. The 4100C doesn't have a power on button - it starts scanning automatically when I push the scan-button on the front of the scanner or I start the software HP PrecisionScan LT.
I'm afraid Your theory about a surge is correct....
I can't find anything in the manual or help-file warning me about "not" to disconnect the power cord after using the scanner!
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