Office Jet 710 Failure
Posted on 2000-03-09
My HP OJ710 won't work! It works in all non PC modes (Fax, Copy etc.) without any problems. When I plug it into the LPT 1 and start the PC, Win 98 starts the Hardware Manager and identifies an Office Jet Printer. When I follow the Installing Instructions the Software could be installed without any error-messages. When I restart the Computer then, there comes an error-message, about a software-failure and a MLC-Failure! The HP Software tells me, that the Printer is not plugged-in!
After consulting the troubleshooting guide on the HP Homepage, I tried to Print at MS-DOS by ">LPT1". On the Printer's Display there comes the message: Printing... . But there only come some cryptical things and then on the Display the message: Ink dried out! (Thats not right, cause I can Copy and get faxes without problems!). The normal problems like cable e.g. are not the problems! In the Bios I tried also ECP, EPP 1.7, EPP 1.9 and Standard!