Solved

Cannot change display adapter resolution or color depth.

Posted on 2000-03-10
5
433 Views
Last Modified: 2013-12-15
I just installed an HP6300C scanner and software.  The scanner is connected via SCSI.  All works on the scanner end.  Then after returning to run other Windows (98 SE) applications, I can no longer change the display resolution (nor can software, like games) or color depth - I get an error that says check display device in the device manager (looks normal there).  I tried reinstalling the display drivers, but it's still stuck in  one resolution (1280x1024x32).  How can I fix this?  Reinstall W98SE is my next guess?
0
Comment
Question by:kennyz
  • 3
5 Comments
 
LVL 21

Expert Comment

by:briancassin
ID: 2606278
go into device manager and remove yopur video card reboot lets windows redetect it then go into control panel display then settings tab then click on advanced and go to the adapter tab next to the picture of the chipboard is the name of your adapter look for an update on the web for your video card.

also if this happened after installing the scanner then uninstall it (if you have norton antri virus then go into it and turn off auto protect) then reboot once in windows hit ctrl, alt, delete and end task everything except explorer and systray then reinstall the scanner
0
 
LVL 3

Accepted Solution

by:
johlari earned 0 total points
ID: 2607573
If you installed the Adobe Photodeluxe, try uninstalling either Adobe Type Manager - ATM - or the whole program.  ATM has been know to conflict with some video cards.  If uninstalling work, you can reinstall Photodeluxe and when prompted to install ATM, select Cancel and it will leave that part out of the install.
0
 

Author Comment

by:kennyz
ID: 2608021
I've actually solved the problem myself - It turns out to have been unrelated to the scanner installation.  I had later that day changed MS Netmeeting to load when windows starts.  With NetMeeting running in the system tray, I was unable to change display resolution or bit depth ( and neither can programs).  I solved it by unchecking all startup items in MSCONFIG and finally pinpointing it to NetMeeting.
0
 
LVL 3

Expert Comment

by:johlari
ID: 2608751
Cool.
0
 
LVL 3

Expert Comment

by:johlari
ID: 2608756
BTW - If you go to help desk and select the Community Service link at the bottom you can post a request to get your points back.  You may want to use them another time.

John
0

Featured Post

Easy, flexible multimedia distribution & control

Coming soon!  Ideal for large-scale A/V applications, ATEN's VM3200 Modular Matrix Switch is an all-in-one solution that simplifies video wall integration. Easily customize display layouts to see what you want, how you want it in 4k.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

To Enable Full Function of the Microsoft Office Keyboard (RT9450) in Vista 64 and Windows 7 These instructions worked for me using IntelliType v 6.1, but later versions of IntelliType might also work.  These suggestions work on Vista 64 bit, but …
If you are having problems installing printer drivers, or if documents repeatedly get stuck in the print queue even after re-installing the printer drivers, then follow these steps to solve the problems. Please note that the steps are shown both for…
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…

856 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question