Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

Cannot change display adapter resolution or color depth.

Posted on 2000-03-10
5
Medium Priority
?
440 Views
Last Modified: 2013-12-15
I just installed an HP6300C scanner and software.  The scanner is connected via SCSI.  All works on the scanner end.  Then after returning to run other Windows (98 SE) applications, I can no longer change the display resolution (nor can software, like games) or color depth - I get an error that says check display device in the device manager (looks normal there).  I tried reinstalling the display drivers, but it's still stuck in  one resolution (1280x1024x32).  How can I fix this?  Reinstall W98SE is my next guess?
0
Comment
Question by:kennyz
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
5 Comments
 
LVL 21

Expert Comment

by:briancassin
ID: 2606278
go into device manager and remove yopur video card reboot lets windows redetect it then go into control panel display then settings tab then click on advanced and go to the adapter tab next to the picture of the chipboard is the name of your adapter look for an update on the web for your video card.

also if this happened after installing the scanner then uninstall it (if you have norton antri virus then go into it and turn off auto protect) then reboot once in windows hit ctrl, alt, delete and end task everything except explorer and systray then reinstall the scanner
0
 
LVL 3

Accepted Solution

by:
johlari earned 0 total points
ID: 2607573
If you installed the Adobe Photodeluxe, try uninstalling either Adobe Type Manager - ATM - or the whole program.  ATM has been know to conflict with some video cards.  If uninstalling work, you can reinstall Photodeluxe and when prompted to install ATM, select Cancel and it will leave that part out of the install.
0
 

Author Comment

by:kennyz
ID: 2608021
I've actually solved the problem myself - It turns out to have been unrelated to the scanner installation.  I had later that day changed MS Netmeeting to load when windows starts.  With NetMeeting running in the system tray, I was unable to change display resolution or bit depth ( and neither can programs).  I solved it by unchecking all startup items in MSCONFIG and finally pinpointing it to NetMeeting.
0
 
LVL 3

Expert Comment

by:johlari
ID: 2608751
Cool.
0
 
LVL 3

Expert Comment

by:johlari
ID: 2608756
BTW - If you go to help desk and select the Community Service link at the bottom you can post a request to get your points back.  You may want to use them another time.

John
0

Featured Post

Meet the Family that is Made for Collaboration

The TeamConnect Family product group as part of the Sennheiser for Business Portfolio comprising high-quality, technically well-conceived meeting solutions for business communication – designed for any meeting room and any meeting situation.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I recently purchased an HP EliteBook 2540p notebook/laptop. It has two video ports on it – VGA and DisplayPort. HP offers an optional docking station for the 2540p that also has both a VGA port and a DisplayPort. There are numerous online reports do…
It started not too long ago. It was at first annoying. My keystrokes seemed to be randomly generated, not the ones I typed on the keyboard. For some reason this only happened in certain applications (especially browsers such as IE11, Firefox and Chr…
In this video you will find out how to export Office 365 mailboxes using the built in eDiscovery tool. Bear in mind that although this method might be useful in some cases, using PST files as Office 365 backup is troublesome in a long run (more on t…
In this video, Percona Solution Engineer Dimitri Vanoverbeke discusses why you want to use at least three nodes in a database cluster. To discuss how Percona Consulting can help with your design and architecture needs for your database and infras…

618 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question