BJC-4200 prints extra page

I have a BJC-4200 printer on a Pentium II system running Windows 98.

Prior to the first page of a print job printing, a single page comes out, with only a few characters in the top left corner.  The characters are:  [CKHD;  except the C and the K are overlapped.  

This happens when printing from different programs, and whenever the printer has been turned off. ie. the first printed page after it has switched on comes out as described.  

Before this it had been working fine for 18 months.  

I have tried reinstalling the driver, and different versions of it, with no luck, and the separater page is also disabled.
Dc73Asked:
Who is Participating?
 
briancassinConnect With a Mentor Commented:
Do you have any other devices such as a tape backup devices, scanner, zip drives presently or in the past? If you have had any of these devices uninstall them completely make sure they are not in the win.ini and system.ini


How long is your cable ? it should not be over 10ft in length

Turn off powerr mangement in the BIOS also try different parallel port mode settings i.e. ECP,EPP, SPP, ECP+EPP

try SPP first  

1. once in winodows go to start find files or folders then where it says look in select my computer then where it says named type in the following DRVWPPQT.VXD click on find now then if it finds the file right click on it and select rename then put your cursor at the end of the D in VXD and left click once then bvacspace 3 times to the dot it should now say DRVWPPQT.  type OLD and hit enter it should now say DRVWPPQT.OLD close the find program shutdown the pc printer and scanner for 2 minutes then turn on printer turn on pc

2. all cables including switchbox need to say on them IEEE-1284 unless they came with device.

3. Connect the printer directly to the parallel port do not run through any switch boxes tape bacup drives or scanners. If you have any of these device on the parallel port uninstall them

4. Uninstall the printer driver (if you have norton anti virus go into the program and turn off auto protect mode) then reboot once in windows hit ctrl,alt,delete and end task everything except for explorer and systray then reinstall the printer software

5. Try disabling your anti virus while printing i.e. ctrl,alt,delete end task the anti virus and utility programs or go into them and shut them down.

6. Plug the printer direct to wall for power do not run through surge or powerstrip.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.