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PC and Windows----- HELP!

Posted on 2000-03-11
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Help, anyone!! I turned my computer off for the day and shutdown went normally. It was off for no more than 3 seconds when it booted up again by itself!! I could hear the hard drive start to spin, and then it powered up. I cannot get the computer to go off for good! This is a newish PC and I've had no troubles before.

I had installed a "animated cursor" disc the day before, and upon today's boot-up it said the special mouse pointer file I chose had been corrupted. It defaulted back to the boring hourglass. Is there a connection? I hope to God this isn't a virus!!!!!!


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Question by:fireques12
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jbronkem earned 150 total points
ID: 2609120
New power switches on ATX boxes sometimes need to be held down for 4 try 5 or 6 for ood measure, full seconds before the machine will power all the way off.
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Expert Comment

by:Patricia Siu-Lai Ho
ID: 2609148
jbronkem, Welcome you as newly joint.
Apart from that, if a question needs diagnosis in troubleshooting, it would be better to post yours as comment so that the question will not be locked from other experts' participation unless you are certain that your suggestion would be the most probable solution to the question out of a "guess" or "maybe".

If your comment is the one that has solved the problem, you can still be graded by the option of "accept comment as answer" from the questioner.
Hope that you can be co-operative and spend some time here to have a look how the other experts in participating in posting their comment/proposed answer in the norm of E&E.

Click the "HELP DESK" at the top of this page: -
Read through it and there are "What are the EE Guidelines"
Finally, please withdraw your proposed answer and make it a comment.    pslh
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by:Patricia Siu-Lai Ho
ID: 2609152
fireques, I would suggest "Try to do diagnotics test on fixing the resources and registry. "

(1) Do registry repair/fixing:-
    Restart the computer, press <CTRL> or <F8> key before win98 logo appears,
    At the boot menu, go to the command mode,
    At C:\ prompt, type "SCANDISK /ALL" (without quotation), <ENTER> , it will scan the disk and repair, if any.
    At C:\ prompt, type "SCANREG /FIX" (without quotation), <ENTER> , it will update and fix the registry of system.dat and user.dat.
    Following the instruction.

    Restart Pc and go into safe mode, if run OK.
    Then go to Start-Run, type "SFC" without the quotation mark, OK. At the system file checker, select the "Scan for altered files", Click the Settings button, checked the boxes for: -
    [x] Check for changed files
    [x] Check for deleted files
    Click OK.

    Place your win98cdromSE at the cdrom drive and start to run scanning files. Note any files popup. Select "Restore" to replace the corrupted files or select "update" if the newly found file is newer than the previous recorded one.    

    Then restart and go into the normal desktop.

-----
See if there is any improvement , or further fix is needed.    pslh
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by:Patricia Siu-Lai Ho
ID: 2609293
fireques, would you mind to leave a message how you made it out.   pslh
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