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GRINDING NOISE FROM SCANJET 5P

Posted on 2000-03-12
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Last Modified: 2013-12-15
My scanjet 5p makes a loud grinding noise every time.  The carrige tries to drive itself through the case.  No image is produced.  Has anyone else had this problem.  Is there a way to reset or realign the scanner?
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Question by:Bottum
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johlari earned 0 total points
ID: 2610687
Your scanner is defective.  There are no choices except service.  If you wish to pursue this with HP see this link to locate your service center - http://www.hp.com/cposupport/mail_support.html, they will have some options for you.

Before calling them, make sure you engage the lock and unlock it just to be sure.
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