Solved

missing RNSCLN97.OPC

Posted on 2000-03-12
6
734 Views
Last Modified: 2010-08-05
I am trying to install further officce components on a laptop, but when I click add/remove in the office setup wizard I get the message

'cannot find D:\RNSCLN97.OPC'

Can anyone tell me how to get round this.

Thanks John
0
Comment
Question by:jcolles
  • 3
  • 2
6 Comments
 
LVL 17

Accepted Solution

by:
calacuccia earned 100 total points
ID: 2610405
Hi jcolles,

The RNSCLN97.OPC file should normally exist on your office 97 CD, and contains information which Office needs to detect components of Office, previous versions. I think the mentioned file only exists on Office 97 SR1 versions.

Check the Office CD if it contains this file, if not, you need to find the originally used (or identical) installation CD if you want to use Add/Remove.

Good Luck

Calacuccia

PS Please report back here if you have more problems..
0
 
LVL 5

Expert Comment

by:vboukhar
ID: 2612275
Check, has your CD drive D: letter or not (maybe you've installed additional harddrive and your CD got E: letter). If so - in your office/setup folder open file Off97Pro.stf with WordPad f.e. and change drive letter (10th row):
Source Directory      D:\

It could help.
0
 

Author Comment

by:jcolles
ID: 2614061
Thanks for your comments,   RNSCLN97.opc did not exist on the installation disk, I did check that.   I will have a look at some other CDROMs and see if I can find one with this file.
I will report back shortly.
Thanks John
0
Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

 
LVL 17

Expert Comment

by:calacuccia
ID: 2685926
Any news, John ?
0
 

Author Comment

by:jcolles
ID: 2714075
calacuccia.
Thanks for the reminder, I had forgotten that I had not closed this one.
I found the file on an installation folder on the hard drive, but it is strange that it did not appear on the CDROM.
Thanks for your help
Regards John
0
 
LVL 17

Expert Comment

by:calacuccia
ID: 2714088
Thanks for closing the question & the points. Glad you found the file at last.

Maybe the Office CD you have is just the standard one (no Service Release) and Office was updated via the Web to SR-1. In that case this missing file could make sense.

Cheers
Calacuccia
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Office 2012 Compatibility 3 55
Excel Formula - certain part of string 2 47
MS Access 2010 - Critical Error PtrSafe Attribute 6 51
Compile Error 7 42
Microsoft Office Picture Manager is not included in Office 2013. This comes as a shock to users upgrading from earlier versions of Office, such as 2007 and 2010, where Picture Manager was included as a standard application. This article explains how…
Entering a date in Microsoft Access can be tricky. A typo can cause month and day to be shuffled, entering the day only causes an error, as does entering, say, day 31 in June. This article shows how an inputmask supported by code can help the user a…
The viewer will learn how to make their project stand out over others by learning how to change colors and shapes, add spaces, change directions, and add bullets to their charts.
Learn how to make your own table of contents in Microsoft Word using paragraph styles and the automatic table of contents tool. We'll be using the paragraph styles in Word’s Home toolbar to help you create a table of contents. Type out your initial …

863 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

28 Experts available now in Live!

Get 1:1 Help Now