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Ver 5.02b problem with open files

Posted on 2000-03-13
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Last Modified: 2013-12-18
Hi!

We have a Domino Server 5.02b that run on a NT 4 with service pack 6. The backupprogram earlier backed up every file including open files but that cause problem for users that eventually see a message that the maildatabase was locked by another process.

I think that the process was the backupprocess. We use BackupExec.

I have change the configuration to skipped open files and the problem disappear but we have new ones...

The problem with this configuration is that most of the maildatabases do not backed up at all. They is open days and nights. But I don´t think a common user is at his or her job at 1 am i the morning. And the client computers is closed out of business times.

The problem is that Domino do not close the maildatabase at all. Is there any configuration that can close unused databases.

The user also often get a message PANIC: Object reference invaled etc whet they close the Notes-client, that is another problem.

The Domino itself regularity delete a random user mailfile, one a mounth or so. Is it possible to change NTFS accessrights to NOT DELETE for the Domin oprocess, but every other rights unchanged (create, write, change, read etc). Can that cause problem with Domino.

I think that all these problems is related to each other and a solution is neccesary or the situation will be severy or impossible.

Any ideas?
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Question by:seko22an
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Expert Comment

by:DBLHOX
ID: 2618563
1.  Do you have anyone on your internal network that my have a network drive mapped to your Domino data directory?  Check this first on the NT side to try to fix the random deletion issue.

2.  Regarding BackupExec, are you using the agent for Domino that backs up open files?  If not, you should.

3.  PANIC:  Object reference invalid. - No help for you here.
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stharris earned 350 total points
ID: 2618669
Solution:
Your problem is that you have BacupExec set to lock the file for backup.  You need to disable this in BackupExec and your problem will go away.
There is a parameter in BackupExec that locks the file while it is being backed up.  Seagate's technical support stated that, when this type of problem is encountered, the Backup Open Files parameter should be set to "Yes - without lock".

To enable the Backup Open Files parameter:

1.      In BackupExec, select Tools, Options from the menu.
2      Select the Backup tab.
3.      Change the "Backup Open Files" parameter to "Yes-without lock."

This parameter change allows the file to be backed up while it is in an open state.  Note, however, that the current changes are not included in the backup.

St. Harris
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Author Comment

by:seko22an
ID: 2619945
Comment to DBLHOX

We have not made the computer accessible for anyone and the passwords is not known to anyone but me.

Comment To stharris

We shall your solution

seko22an
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