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Error when trying to print without opening Word document.

Posted on 2000-03-13
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Last Modified: 2012-05-07
When a user trys to print a Word document (without opening the file) using the right mouse click from Windows Explorer (or Microsoft Outlook), he gets the following error: "Ambiguous name detected: TMPDDE".

I thought the problem had something to do with the association of Word documents, so I deleted the *.doc in the Files of Type and recreated it, but it still gives the same error when he trys to print by using the right mouse click - Print option.
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Question by:jsnyder072199
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calacuccia earned 100 total points
ID: 2612463
Hi Jsnyder,

I think the problem is very close to what is described in this article: http://support.microsoft.com/support/kb/articles/Q165/8/60.ASP

Try to find the tempdde macro in your normal.dot file in Word (Alt+F11 from Word, look for Normal or Normal.dot in the project Explorer, loop through all subfolders of Normal(.dot) and delete the sub (or macro) TEMPDDE if you find it.

If nothing is found, try renaming or deleting the normal.dot as described in the article.

Hope this helps

Calacuccia
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by:jsnyder072199
ID: 2616627
Deleting the Tempdde macro fixed the problem!
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LVL 17

Expert Comment

by:calacuccia
ID: 2617946
Glad I could help you.

Calacuccia
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