thoffman
asked on
Systray.EXE linked to missing export in Batmeter.dll
My father upgraded his Win98 computer to Win98 SE. Everything was working fine before the uprgrade, but now, after he finishes booting, he's getting the following error:
"The systray.exe file is linked to missing export in batmeter.dll: Batmeter device changed."
His system is fully-functional, but it is annoying to have an error message sitting on the screen every time he reboots.
Before I head over there to take a look at it, has anybody seen this before, and do you have any suggestions on how to fix it? Hopefully, it would be something I can email to him, but if I have to, I can go over there.
Thanks.
"The systray.exe file is linked to missing export in batmeter.dll: Batmeter device changed."
His system is fully-functional, but it is annoying to have an error message sitting on the screen every time he reboots.
Before I head over there to take a look at it, has anybody seen this before, and do you have any suggestions on how to fix it? Hopefully, it would be something I can email to him, but if I have to, I can go over there.
Thanks.
Patricia Siu-Lai Ho
thoffman, it is a laptop notebook or a desktop computer? pslh
ASKER
It's a Packard Bell desktop. That's why I'm a little confused as to why batmeter.dll would even be needed. Isn't that the battery meter?
thoffman,
Hope this helps.
Glenn
SYMPTOMS
When you start your Windows 98-based computer, you may receive the following error message:
Batmeter.dll file is linked to missing export setupapi.dll;setup_di_get_
Also, the Volume control icon on the taskbar may be missing.
RESOLUTION
To work around this issue, rename the following files to a .old file extension, extract new copies of these files to the Windows\System folder, and then restart your computer:
Batmeter.dll
Setupapi.dll
Cfgmgr32.dll
To rename a file, right-click it, click Rename, type the new file name, and then press ENTER. For information about extracting files, please see the following article in the Microsoft Knowledge Base:
Q129605 How to Extract Original Compressed Windows Files
Hope this helps.
Glenn
SYMPTOMS
When you start your Windows 98-based computer, you may receive the following error message:
Batmeter.dll file is linked to missing export setupapi.dll;setup_di_get_
Also, the Volume control icon on the taskbar may be missing.
RESOLUTION
To work around this issue, rename the following files to a .old file extension, extract new copies of these files to the Windows\System folder, and then restart your computer:
Batmeter.dll
Setupapi.dll
Cfgmgr32.dll
To rename a file, right-click it, click Rename, type the new file name, and then press ENTER. For information about extracting files, please see the following article in the Microsoft Knowledge Base:
Q129605 How to Extract Original Compressed Windows Files
could it be that your father upgraded to the laptop version. he may have mixedup laptop & desktop?
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
Thanks. He is able to get to the desktop and use Windows, except the error message appears. I'll send him an email asking him to check MSCONFIG. As I recall, the last time I checked his BIOS, Power Management was already turned off, but I can double-check that for him if MSCONFIG doesn't help.
I'll also try hewittg's suggestion if the other options don't work. I saw that Knowledge Base article, but didn't think it applied because it's Systray that's linked to the missing export. And, Cyrot, I'll check what he installed, but I'm pretty sure he did typical.
I'll know tonight if MSCONFIG helped. The other things, I'll have to check myself, since I'm not sure if it's a good idea having him mucking around the system directory and/or BIOS. I should know by this weekend.
--
Troy
I'll also try hewittg's suggestion if the other options don't work. I saw that Knowledge Base article, but didn't think it applied because it's Systray that's linked to the missing export. And, Cyrot, I'll check what he installed, but I'm pretty sure he did typical.
I'll know tonight if MSCONFIG helped. The other things, I'll have to check myself, since I'm not sure if it's a good idea having him mucking around the system directory and/or BIOS. I should know by this weekend.
--
Troy
ASKER
I'm sorry I hadn't responded to this question. I have been very busy with work lately, working a lot of weekend hours, and haven't been able to spend too much time on this. I tried a couple of things that didn't work, but I haven't tried everything yet.
I promise that this weekend, I'll give the rest of the options a shot and get this question closed.
I promise that this weekend, I'll give the rest of the options a shot and get this question closed.
ASKER
Thanks, Pslh. The problem wasn't the LoadPowerProfile, but your suggestions pointed me in the right direction. I went over there this weekend and looked in MSConfig. I noticed that Systray was in there twice.
I went to Start/Programs/Startup, and there was a copy of Systray.EXE. I checked it, and it was an older one.
So, it seems, he had somehow copied Systray.EXE to his startup before the update, so Windows was loading the old version of Systray.EXE, which, of course, didn't have the necessary exports in it.
Since your answer was closest, you'll get the credits.
I went to Start/Programs/Startup, and there was a copy of Systray.EXE. I checked it, and it was an older one.
So, it seems, he had somehow copied Systray.EXE to his startup before the update, so Windows was loading the old version of Systray.EXE, which, of course, didn't have the necessary exports in it.
Since your answer was closest, you'll get the credits.
Troy, thank you and your welcome! pslh