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Scanjet 3300c win2k ever???

Posted on 2000-03-15
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Last Modified: 2013-12-15
Does anyone know if the ScanJet 3300c (USB) is or will it ever be compatibale with windows 2000?  The HP website says it probably won't be. If not, are there any trick or "rigs" that I can do to my scanner to make it compatible with windows 2000?
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Question by:majpain98
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briancassin earned 0 total points
ID: 2620157
there are two answers to this

1st of which hp is not supporting the hp3300 on win 2k however they may if enough compliants are recieved by there corporate office

here is there website with the current machines supported in win 2k
here is the website that lists current support from products

http://www.hp.com/cgi-bin/cposupport/cspt/cds/dlvr.pl?lid=features&fid=bps03528&pid=hpscanjet39525

here is the info. on the corporate headquaters

 HP Corporate and Regional Headquarter Offices

For the HP sales office nearest you, please refer to your local phone directory, or call the HP regional sales office listed below.

Corporate Headquarters
Hewlett-Packard
3000 Hanover Street
Palo Alto, CA 94304-1185
Phone: (650) 857-1501
Fax: (650) 857-5518
Open between 7:00 a.m. and 5:00 p.m. Pacific Standard Time, Monday through Friday.


Regional Headquarter Offices
Latin America
Hewlett-Packard
Waterford Building, 9th Floor
5200 Blue Lagoon Drive
Miami, Florida 33126 USA
Phone: (305) 267-4220
Open between 8:30 a.m. and 5:30 p.m. Pacific Standard Time, Monday through Friday.

Europe, Africa, Middle East
Hewlett-Packard
Route du Nant-d'Avril 150
CH-1217 Meyrin 2
Geneva, Switzerland
Phone: (41/22) 780-8111
Open between 9:00 a.m. and 6:00 p.m. local time, Monday through Friday.


Asia Pacific
Hewlett-Packard
17-21/F Shell Tower
Times Square, 1 Matheson Street
Causeway Bay, Hong Kong
Phone: (852) 599-7777
Open between 8:45 a.m. and 5:45 p.m. local time, Monday through Friday.

 
The CEO is Carly Fiorina



2. This information was provided to me by someone else it is worth a try let me know if it works

1.:On your driver CD-ROM there is a file named "hp3300c.inf". Use this to install the Scanner.(device manager) All needed DLL's are in the same directory. When asked for the application CD-ROM press "cancel" (it woun't run under win2k). So, then the Scanner schould no longer appear unter the question mark in the device manager. (make sure you can istall drivers wich is not digitally signed for win2k)

2.:Copy the whole folder "Hewlett-Packard" from a win98 system (under progam files probably) to your win2k system.

3.:Get three files from a win98 system (with scanning software ? I don't know, but the system I took them from has got installed PrecisionScan LT) named
"ipeapi12.dll" , "ipebase12.dll" and "ipeistor12.dll" and copy them to "...\Hewlett-Packard\HP PrecisionScan\PrecisionScan LT" (probably under program-files). The scanning-program "hpprsclt.exe" and the other utilities need these DLL's.

4.: You have to start the registry-editor under win98 with the scanner installed an export the two key's: "HKEY_CURRENT_USER\Software\Hewlett-Packard" and
"HKEY_LOCAL_MACHINE\Software\Hewlett-Packard".
Because on my system I run both OS's I did not make any changes, but you can view the exported *.reg-files and correct some directories. Then in win2k execute this two files and then it should run. (I think mostly directories with "program files"-folders ...)
5.: Updates: Well, I did not work on this long, but some are not working on my machine. I think I can replace the new DLL's (after extracting the Update) by myself, so it would probably work. If it does not, I will try to update the driver under win98 and then copy all the new stuff to win2k...
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Expert Comment

by:ITP4SPJ
ID: 2624447
One thing to look at is even though Windows 2000 sets up the USB port and sees the 3300cse scanner ( I also have one, running a HP Pavilion) you will notice in devices that there is not a signature. The best I can dicern at this point is that if Windows saw it as a legitimate device, there would also be that signature. I know thats not much help, but I think it needs to be there.  SOOOOOO, Microsoft and/or HP needs to get it together and address USB connections, I like Windows 2000 for the most part but peripheral support is in the tank !!!
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Expert Comment

by:BlazNt
ID: 2626116
A driver installation via HP´s Setup routine isn´t possible. But you can install the driver via the inf file supplied on the driver disk. 3300 runs well under admin account, but doesn´t under other accounts.
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