?
Solved

PDF Printing loses character spacing, it all runs together.

Posted on 2000-03-15
6
Medium Priority
?
270 Views
Last Modified: 2013-12-15
I have a PII 266 W/128 mg running Win95.  I have a HP Laserjet 6P in my office connected through a Jet Direct EX plus.  When I try to print many PDF documents to this printer, I get pages that lose all word spacing.  That is all the words are run together, with no spaces between words.  It is very hard to read.  When this happens, I can immediately print to another printer on the network, a HP8000N and it prints fine.  What can I do to resolve this so my 6P will print correctly?
0
Comment
Question by:kencam
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 2
6 Comments
 
LVL 15

Expert Comment

by:jrhelgeson
ID: 2630090
What version of Acrobat are you using?
What is the firmware version on your Jetdirect?
0
 
LVL 1

Author Comment

by:kencam
ID: 2630202
I am using Acrobat 4.0, and I am at home this evening, so I don't know what firmware version is on the Jet Direct.  Why would that make a difference?
0
 
LVL 15

Accepted Solution

by:
jrhelgeson earned 300 total points
ID: 2636521
Some versions of jetdirect just act out in different ways.  I would venture that if you were to print to that printer directly -- bypassing the JetDirect server -- that it will print properly.

Another option would be to remove and reinstall the printer driver, and the JetDirect printing software.

I had a customer who would print to their printer using a JetDirect EX print server.  Their print jobs would come out with the spacing all wrong, and some characters would be replaced with boxes.  It would only happen from a certain program.  From my recollection - the troubleshooting steps I took were to update the firmware on the print server, update the JetDirect software to the latest version, and I'm sure I removed and re-installed the print drivers to take care of the problem.

To be perfectly honest with you, I'm not sure which step it was that solved it.  Try all three starting with the print driver and see where that gets us.

Good Luck,

Joel R. Helgeson
0
Optimum High-Definition Video Viewing and Control

The ATEN VM0404HA 4x4 4K HDMI Matrix Switch supports 4K resolutions of UHD (3840 x 2160) and DCI (4096 x 2160) with refresh rates of 30 Hz (4:4:4) and 60 Hz (4:2:0). It is ideal for applications where the routing of 4K digital signals is required.

 
LVL 1

Author Comment

by:kencam
ID: 2637370
It is version 3.30, but why will it print OK to the 8000N but not the 6P?  I tried uninstalling the printer, and reinstalling it, but same result.  I don't have a newer version of the Jet Direct software.
0
 
LVL 1

Author Comment

by:kencam
ID: 2637373
The 8000N has a built in Jet Direct card, I know it is not the same as the JetDirect EX plus.
0
 
LVL 1

Author Comment

by:kencam
ID: 2691492
I fixed the problem by changing the resolution from 600 dpi to 300 dpi.

THanks for the info, though, and enjoy the points.
0

Featured Post

On Demand Webinar: Networking for the Cloud Era

Did you know SD-WANs can improve network connectivity? Check out this webinar to learn how an SD-WAN simplified, one-click tool can help you migrate and manage data in the cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When I recently replaced my image transfer kit on my office HP color laserjet 5550dn printer, I had a slight problem.  The left bracket that holds the transfer kit got stuck in the upright locked position instead of being at a 45 degree angle facing…
Printers have changed substantially in the last 30 or so years, not just in technical capabilities but in cost and usage as well.  Printers were originally used for interfacing with the operator, not necessarily for printing copy or pictures. In …
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…
This video Micro Tutorial shows how to password-protect PDF files with free software. Many software products can do this, such as Adobe Acrobat (but not Adobe Reader), Nuance PaperPort, and Nuance Power PDF, but they are not free products. This vide…
Suggested Courses

764 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question