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nmeleka

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Scanner accessed by another application

I have a ScanJet 4100C, I'm getting an error message which is : "Your scanner is currently being accessed by another application, Please wait for the other application to finish or close it to allow HP PrecisionScan LT access" I unistalled the software and re-installed it, I tried to rebote and unplug the scanner several times, but it still doesn't work. I have no clue about this application that access the scanner; CAN SOMEONE HELP? THANK YOU.
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nmeleka

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Thank you very much, eventhough after posting my question I was able to find the answer on the HP website, your answer is still excellent and I really appreciate your help and your early reply.
 Thank you very much again.
your welcome :)